Warehouse Automation Technician

Keurig Dr Pepper•Knoxville, TN

5d•Onsite

About The Position

This role is aligned to the Coffee Operating Unit. The Maintenance Technician II is responsible for troubleshooting, repairing, and maintaining a variety of mechanical and electrical manufacturing equipment while meeting productivity requirements and maintaining KDP's high standards in safety, quality, and operational excellence.

Requirements

Experience troubleshooting and repairing industrial electrical and mechanical systems, including motors, drives, bearings, sensors, PLC-controlled equipment, and automated systems.
Demonstrated ability to independently diagnose and repair industrial automation equipment in a manufacturing or distribution environment.
Strong troubleshooting and analytical skills with experience conducting root cause analysis and implementing corrective actions.
Experience executing preventive maintenance programs and supporting equipment reliability initiatives.
Working knowledge of SAP PM or other computerized maintenance management systems (CMMS).
Ability to interpret automation diagnostics, system logs, and equipment performance data.
Strong communication and collaboration skills with the ability to work effectively across operations, engineering, and maintenance teams.
Self-motivated with excellent organizational skills and the ability to prioritize multiple tasks in a fast-paced environment.
Willingness to learn and support LGV/AGV systems and emerging warehouse automation technologies.

Responsibilities

Troubleshoot, repair, and perform reactive maintenance on LGV/AGV automation systems, including mechanical, electrical, controls, sensors, and safety components to quickly restore equipment to service.
Perform preventive and corrective maintenance on Central Palletizing equipment, including stretch wrappers, labelers, conveyors, and other automated control systems.
Serve as the primary technical resource for the site's automation systems, ensuring fleet reliability and leading root cause analysis for recurring equipment failures.
Complete preventive maintenance activities on LGV/AGV equipment, battery charging systems, and related automation assets on weekly, monthly, quarterly, and annual schedules.
Utilize system diagnostics, logs, and performance data to identify trends, predict failures, and improve equipment reliability.
Support automation system recovery by diagnosing faults, resetting equipment, and coordinating with operations to minimize downtime.
Maintain automation spare parts inventory, ensuring critical components are available and replenished as needed.
Document maintenance activities, repairs, and preventive maintenance using SAP or a comparable CMMS.
Partner with engineering, vendors, and cross-functional teams to resolve complex technical issues and implement long-term reliability improvements.
Provide technical guidance and support to operations and maintenance team members while helping develop automation expertise across the site.
Lead continuous improvement initiatives through root cause analysis, reliability-centered maintenance, and asset performance optimization.
Champion a safe work environment by following all safety policies, procedures, and best practices.