Warehouse Associate

Mattress Firm•Chicago, IL
•$18 - $20•Onsite

About The Position

The Warehouse Associate supports Mattress Firm’s supply chain by receiving incoming product, picking and filling orders, packing and shipping orders, and storing inventory properly. The role also communicates with customers to provide world-class service and follows safety policies and procedures. The schedule is Tuesday through Saturday, 6:00 AM to 2:30 PM. The position works under close and immediate supervision, follows detailed instructions, and performs assigned tasks subject to regular performance checks. Contacts are primarily with the direct supervisor and others in the group or department to exchange information. The role requires legal authorization to work in the United States without sponsorship. Applications are accepted until November 28, 2026.

Requirements

  • Strong communication skills.
  • Ability to pay close attention to detail.
  • Ability to manage time efficiently and complete work.
  • General knowledge of warehouse operations.
  • Knowledge of powered industrial truck equipment, its functions, and safety inspections.
  • Legal authorization to work in the United States without sponsorship; proof of eligibility to work is required.
  • Ability to perform the stated physical demands, including lifting or moving up to 100 pounds.

Nice To Haves

  • High school diploma or equivalent preferred.
  • One or more years of general work experience preferred.
  • Knowledge of Microsoft Office products preferred.

Responsibilities

  • Load and unload products from delivery trucks and vendor shipments.
  • Stage deliveries and store products in designated locations.
  • Date and rotate inventory according to schedule.
  • Inspect products for defects and damage when receiving or shipping.
  • Obtain appropriate authorized signatures on paperwork.
  • Assist with customer pickups and provide exceptional customer service.
  • Participate in inbound and outbound quality assurance processes.
  • Operate and maintain order pickers and warehouse equipment; may operate other specialized equipment to move and distribute freight.
  • Maintain grounds by picking up papers and trash and cleaning the parking lot and building entrance.
  • Keep stock and merchandise areas organized and clean.
  • Clean offices, bathrooms, warehouse floors, truck docks, and aisles by mopping, sweeping, and washing.
  • Empty trash containers, transport waste to disposal areas, and recycle materials daily.
  • Clean and sanitize products according to Company standard operating procedures.
  • Complete required training modules and certifications by their due dates.
  • Follow safety policies and procedures to maintain a safe work environment.
  • Communicate professionally with internal and external contacts.
  • Follow Company policies and standards for appearance, functionality, and brand representation.
  • Communicate concerns or issues to leadership to support department and company operations.
  • Carry out company initiatives and other activities requested by the supervisor.
  • Update job knowledge through educational opportunities.
  • Contribute ideas to improve the team, department, and Company.

Benefits

  • Career growth opportunities through on-the-job training and development programs.
  • 401(k) with employer matching.
  • Mental health and life resources.
  • Medical, dental, prescription, and vision plans.
  • On-demand pay.
  • Base pay or uncapped commission.
  • Employee discounts on mattresses, sleep accessories, cell phones, electronics, travel, car and home loans.
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