Warehouse Associate

Mattress Firm • Atlanta, GA

20d • $18 - $20

About The Position

The Warehouse Associate contributes to Mattress Firm’s success by receiving incoming product, picking and filling orders, packing and shipping orders, and ensuring inventory is stored properly. The role also supports customer pickups and communicates with customers to provide world-class service while following safety policies and procedures.

The associate loads and unloads merchandise, stages deliveries, stores and rotates inventory, inspects products, completes shipping and receiving paperwork, and participates in quality assurance. The role includes operating and maintaining order pickers and other warehouse equipment, cleaning and sanitizing products, maintaining the warehouse and surrounding areas, and completing required training and certifications. Work is closely managed under immediate supervision, with specific directions and regular performance checks.

Requirements

• Strong communication skills.
• Ability to pay close attention to detail.
• Ability to manage time efficiently and complete work.
• Knowledge of general warehouse operations.
• Knowledge of Powered Industrial Truck equipment and functions for product relocation and safety inspection.
• Legal authorization to work in the United States without sponsorship; proof of work eligibility is required.
• Ability to lift or move up to 100 pounds.
• Sight sufficient to ensure personal and others’ safety.

Nice To Haves

• High school diploma or equivalent preferred.
• At least 1 year of general work experience preferred.
• Knowledge of Microsoft Office products preferred.

Responsibilities

• Load and unload product from delivery trucks and vendor shipments.
• Stage deliveries.
• Store products in designated locations and ensure inventory is dated and rotated according to schedule.
• Inspect products for defects and damage when receiving or shipping.
• Obtain appropriate authorized signatures on paperwork.
• Assist with customer pickups and provide exceptional customer service.
• Participate in inbound and outbound quality assurance processes.
• Operate and maintain order pickers and warehouse equipment; may operate other specialized equipment to move and distribute freight.
• Maintain the grounds, stock and merchandise areas, offices, bathrooms, warehouse floors, truck docks, and aisles by cleaning and removing trash and recycling materials.
• Clean and sanitize products according to Company standard operating procedures.
• Complete required training modules and certifications by their due dates.
• Follow safety policies and procedures.
• Communicate professionally with internal and external contacts and raise concerns or issues to leadership.
• Follow Company policies and standards for appearance, functionality, and brand representation.
• Execute company initiatives and other activities requested by the supervisor.
• Participate in educational opportunities to update job knowledge.
• Contribute ideas to improve the team, department, and Company.

Benefits

• Career growth opportunities through on-the-job training and development programs.
• 401(k) with employer matching.
• Mental health and life resources.
• Medical, dental, prescription, and vision plans.
• On-demand pay.
• Base pay or uncapped commission.
• Employee discounts on mattresses, sleep accessories, cell phones, electronics, travel, car and home loans.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED