Warehouse Associate
About The Position
Being part of the Trojan Family means belonging to an amazing international community that reaches beyond cities, industries, and time. Owned and operated by USC, the USC Bookstores embrace talent, nurture skills, and support ambition! A thriving retail organization with nine physical locations, a booming online presence, and over $35 million in annual sales, USC Bookstores are dedicated to creating the Best USC Experience. The Best USC Experience means outstanding customer service, excellent products, and a great place to work. We are committed to USC students, staff, faculty, and fans whether they’re on campus or on the other side of the planet. Do you want to be part of a team that encourages growth, creativity, and connects you to the long-term career that you’ve been looking for? Join the Trojan Family at USC Bookstores! We are seeking a Warehouse Associate to join our rapidly growing team. As the Warehouse Associate, you will have the opportunity to uphold our commitment to extraordinary customer service. You will be responsible for receiving, processing, and delivering all Bookstore orders and merchandise to its respective parties. With so many materials coming in on a daily basis, you will need to maintain accurate and up-to-date records of all receivables and stock levels. We set high standards for our materials and stock, and expect that you will help us to further our pursuit of excellence!
Requirements
- High School Diploma.
- 1 year experience.
- Shipping, receiving, and delivery experience.
- Must be able to communicate effectively in English.
- Experience with forklift (forklift certification required).
- Valid CA driver's license.
- Strong attention to detail.
- Basic math and computer skills.
- Knowledge of safety standards and procedures.
- Customer service experience.
- Ability to lift up to 50-60 pounds.
- Minimum Field of Expertise: Good verbal/written communication skills, basic math and reading comprehension.
- Ability to lift up to 50 - 60 lbs. repeatedly.
- Ability to safely drive a forklift (forklift certification required).
- Valid California driver’s license with University approved driving record.
- Ability to drive at least a 26 foot (up to 26,000 lbs.) truck.
- Ability to walk and stand for long periods of time, bend, stoop, climb, lift, push, and pull.
- Ability to withstand temperatures in a typical warehouse environment.
- Must be computer literate, with basic knowledge of Microsoft Word and Excel.
- Ability to work a flexible schedule including nights, weekends, and offsite events.
Nice To Haves
- 2 years of experience.
- Ability to provide direction to student and/or temporary workers.
Responsibilities
- Unloads and examines incoming delivers.
- Matches invoices to receiving documents and appropriately reports and records any damage or discrepancies
- Inputs merchandise data into inventory management system.
- Operates inventory control devices such as merchandise scanners, cash registers, and credit card terminals
- Assembles and fills orders placed by the bookstore departments and satellite stores.
- Prepares shipping documentation, and packs and ships outgoing merchandise
- Organizes and stocks merchandise and inventory in designated warehouse locations.
- Drives forklift and operates pallet jack and hand truck to move merchandise intra-warehouse
- Regularly reviews email to timely respond to merchandise transfer requests.
- Communicates with external vendors regarding packing lists, discrepancies, delivers, and returns.
- Responds verbally and/or in writing to merchandise queries.
- Forwards incoming mail to bookstore departments and satellite stores
- Drives warehouse vehicles, including but not limited to, delivery vans, large passenger vans and up to 26-foot truck, for deliveries and events.
- Sets up offsite event locations.
- Prepares and replenishes merchandise kiosks for offsite events
- Prepares invoices in batches for processing and payment by accounting.
- Maintains invoice files.
- Communicates with accounting regarding invoice payments and discrepancies
- Works various external events as part of the offsite events team.
- Processes cash and credit card transactions.
- Answers customers merchandise queries.
- Assists with loss prevention efforts
- Performs other related duties as assigned or requested.
- The university reserves the right to add or change duties at any time.
Benefits
- Wide variety of benefits and programs that support our staff and their families.
- Support advocates work-life balance and employee well-being.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
