Warehouse Associate

Border States•Eau Claire, WI

14d•Onsite

About The Position

The Warehouse Associate supports warehouse operations by receiving incoming freight, checking for damage or shortages, and distributing materials to the correct stock locations. The role fills special orders, backorders, and customer orders; follows up on receiving discrepancies; and maintains assigned inventory locations, accurate product labeling, and orderly shelves. The associate also checks and packs material for delivery and informs appropriate departments about stockouts, inventory discrepancies, and other inventory concerns. The position may involve coordinating shipments and deliveries, assisting with loading and unloading trucks, maintaining shipping equipment and delivery vehicles, and completing driver logs and vehicle inspection sheets, as applicable. The associate may also help with City Desk and Will Call customer service activities or deliver materials to customer sites. All work must be performed safely and in accordance with applicable traffic and safety regulations. The position is located in Eau Claire, Wisconsin, and is in person. The role reports to Richard Firnstahl. Applications are accepted while the posting remains active; the stated deadline is November 13, 2026, and the position may be filled before or after that date.

Requirements

Two years of work experience preferred.
For employees who will drive: must be at least 21 years old.
For employees who will drive: must possess a valid driver's license to operate a company vehicle; current medical certification may be required.
Work safely and follow Border States safety program guidelines and policies.
Excellent interpersonal communication skills in English, including reading, writing, and speaking.
Ability to plan and organize effectively.
Excellent customer service skills, including being competent, accurate, responsive, and engaged.
Ability to perform all aspects of the job accurately, efficiently, and safely.

Nice To Haves

Prior warehouse distribution experience, including forklift operation and knowledge of electrical products or systems, is preferred.
Working knowledge of Windows, the internet, email, and SAP software is a plus.

Responsibilities

Receive incoming freight and check materials for damage or shortages.
Distribute materials to the proper stock locations.
Fill special orders and backorders as materials are received.
Follow up with departments, carriers, and vendors regarding receiving discrepancies, damages, and shortages.
Check and pack materials for delivery.
Understand truck routes and coordinate deliveries with company trucks, freight companies, or other carriers based on requests or shipping needs.
Maintain shipping equipment and keep the work area clean and safe.
Maintain assigned inventory locations, use the correct locator for put-away materials, and keep shelves neat and orderly.
Fill customer delivery orders.
Accurately label and inventory batch-managed materials as needed.
Maintain delivery vehicles in clean, good working condition and monitor maintenance and mileage data as appropriate.
Maintain daily driver logs and vehicle inspection sheets as appropriate.
Operate and maintain equipment safely and follow local, state, and federal traffic and safety regulations.
Support warehouse operations.
Inform appropriate departments about stockouts, inventory discrepancies, and other inventory problems or concerns.
May assist City Desk and Will Call with customer service, order entry, order filling, returns, expediting, technical assistance, and other functions as needed.
May deliver materials to customer sites.
Assist with loading and unloading trucks.
Notify a supervisor about building or equipment maintenance or repair needs and security concerns.
Perform other duties as assigned by a supervisor or designate.