Warehouse Associate

AppDirect•Philadelphia, PA

About The Position

The Warehouse Associate works in a structured, hands-on warehouse environment, receiving and sorting shipments and processing fulfillment and return orders. The role handles new and used electronic devices according to established protocols, performs quality checks and pre-grading on returned equipment, and maintains accurate digital inventory records. The associate also conducts inventory audits and collaborates with QA and imaging teams to prepare devices for shipment or ITAD disposition. Accuracy, consistency, reliability, and clear communication support customer outcomes and inventory integrity.

Requirements

  • High school diploma or GED.
  • Basic computer literacy sufficient to operate WMS and scanning software.
  • At least 1–2 years of experience in warehouse operations, logistics, or high-volume manufacturing.
  • Ability to lift up to 50 lbs regularly.
  • Ability to remain on your feet for extended shifts.
  • Comfort working with electronic devices and following detailed handling and documentation procedures.
  • Attention to detail, since accurate routing and documentation affect customer experience and inventory integrity.
  • Proficiency in warehouse software applications and computer systems.
  • Strong interpersonal skills and schedule flexibility.

Nice To Haves

  • Familiarity with WMS platforms, container locations, or scanning tools.

Responsibilities

  • Receive and sort inbound shipments, routing items accurately into inventory or return workflows.
  • Handle new and used electronic devices according to established protocols, ensuring safe storage and retrieval.
  • Perform quality assurance checks and pre-grading on returned equipment to determine redeployment eligibility.
  • Process fulfillment orders and return orders using warehouse management systems (WMS) and scanning equipment.
  • Maintain accurate digital records of inventory movements and equipment status.
  • Conduct regular inventory audits to uphold stock accuracy and support operational reporting.
  • Collaborate with QA and imaging teams to prepare devices for shipment or ITAD disposition.
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