Warehouse Associate

MPSW•Phoenix, AZ

5d•Hybrid

About The Position

For over 45 years, MPSW has been a trusted source for engineered HVAC solutions in Arizona. We represent top-tier manufacturers and provide technical sales support for nearly every system type—backed by expert design assistance, energy analysis, and application know-how. At MPSW, we’re team-driven, service-focused, and always moving forward. If you're a self-starter who values collaboration and wants your work to make a real impact, you’ll fit right in here. Reports to: Parts Store Manager FLSA Status: Non-Exempt The Opportunity We are a fast growing Arizona manufacturer’s rep firm that represents commercial HVAC products. Along with our core business we have a Service and Warranty division and a Parts Division. We are seeking a Warehouse Coordinator. Must have attention to detail, be customer service oriented and work well with others. This position needs a self-motivated team player who can be an active part of our warehouse team and seeks remedies to ensure customer satisfaction and retention.

Requirements

Moderate PC skills in Microsoft Office including Word, Excel, PowerPoint, and Outlook.
Must have own transportation and a valid driver’s license with a clean driving record.
Ability to safely and efficiently operate typical warehouse equipment such as forklift, pallet truck, hand truck
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Mental stamina for problem solving and prioritizing multiple tasks.

Responsibilities

Supports the shipping, receiving & stocking of warehouse inventory
Warehouse and facilities maintenance and housekeeping
Supporting existing warehouse staff in a team-based environment while ensuring customer satisfaction
Must work in a safe manner on a daily basis and ensure that all safety measures are taken at all times
Performs other duties as assigned
Flexibility to work overtime/ weekends, as required
Assists with Parts Sales functions, as needed
Assist with Warranty administration
Assist with loading and unloading shipment of parts, supplies, and equipment
Receives and processes customer orders while responding to customer’s inquiries, questions, or complaints regarding products or services
Records changes in inventory by completing paperwork and updating data base as necessary
Maintains supplies inventory by recording quantities used and determines needed supplies in warehouse
May deliver parts orders to customer locations or job sites
Follows up with all customers, either verbally or in writing, to ensure customer satisfaction
Determines best method to resolve problems to ensure customer satisfaction and company adherence to policies