Warehouse Associate
About The Position
The Warehouse Associate supports the branch by managing warehouse stock and anticipating the needs of the business and its customers. The role involves managing day-to-day workload, applying warehouse operations and customer-service best practices, and maximizing results by ensuring products are properly stored and pulled for customers. The associate prepares orders for customer pickup or delivery, supports inventory processing and stock organization, receives and inspects shipments, assists with loading and unloading vehicles, and maintains a clean and safe work environment. The role also includes operating warehouse equipment and providing professional, effective customer service.
Requirements
- High school diploma or GED.
- 1–3 years of experience as a delivery driver or warehouse associate.
- Proficiency in English.
- Excellent verbal and written communication skills.
- Ability to provide personable and professional customer service.
- Strong time-management skills.
- Ability to lift and carry 100 lbs.
- Ability to stand and walk for prolonged periods.
Nice To Haves
- Knowledge of Microsoft Office Suite, with the ability to conduct basic database tasks in Excel.
- Experience with an ERP system and/or sales force automation tools.
Responsibilities
- Pull, pack, and prepare orders for customer pickup or delivery.
- Check parts accurately against invoices and delivery paperwork.
- Collect customer signatures and required documentation.
- Assist with processing incoming and outgoing stock in the enterprise resource planning (ERP) system.
- Organize and label stock, and report shortages or discrepancies to management.
- Assist with regular inventory counts and cycle counts.
- Receive and inspect incoming shipments for accuracy and damage.
- Assist with safely loading and unloading delivery vehicles.
- Maintain a clean and safe work environment by following safety procedures and regulations.
- Operate forklifts, pallet jacks, or other warehouse equipment.
- Maintain a clean and professional appearance while on the job.
- Provide excellent customer service through effective communication.
- Support problem-solving efforts for customer issues.
- Build positive relationships with customers and represent the company positively.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
