Warehouse Associate

Border States•Charlotte, NC

12d•Onsite

About The Position

The Warehouse Associate supports warehouse operations by receiving and inspecting incoming freight, distributing materials to stock locations, filling orders, and maintaining accurate, orderly inventory. The role follows up on receiving discrepancies, damage, and shortages; prepares and packs material for delivery; and supports shipping and delivery coordination. Depending on the work assigned, the position may involve operating equipment, maintaining delivery vehicles and records, and delivering materials to customer sites. The associate must work safely, maintain a clean and safe work area, and follow applicable traffic and safety regulations. Occasional assistance with customer service functions, truck loading and unloading, and other duties assigned by a supervisor may also be required. The position is located in Charlotte, North Carolina. Border States is an employee-owned electrical supply distributor with approximately 130 locations in 31 states. Its culture emphasizes customer service, employee ownership, open-book management, and empowering employees to make decisions. The role is subject to change at the employer’s discretion, and employees must be able to perform essential duties with or without reasonable accommodation.

Requirements

Two years of work experience preferred.
Work safely and follow Border States safety program guidelines and policies.
Strong interpersonal communication skills in English, including reading, writing, and speaking.
Ability to plan and organize effectively.
Customer service skills, including competence, accuracy, responsiveness, and engagement.
Ability to perform job duties accurately, efficiently, and safely.
For employees who drive: must be at least 21 years old and hold a valid driver’s license to operate a company vehicle; current medical certification may be required.

Nice To Haves

Prior warehouse distribution experience, including forklift operation.
Knowledge of electrical products or systems.
Working knowledge of Windows, the internet, email, and SAP software.

Responsibilities

Receive incoming freight and check materials for damage or shortages.
Distribute material to the proper stock locations and maintain assigned inventory locations, correct locators, and orderly shelves.
Fill special orders, backorders, and customer orders for delivery.
Follow up with departments, carriers, and vendors regarding receiving discrepancies, damage, and shortages.
Check and pack material for delivery.
Understand truck routes and coordinate deliveries using company trucks, freight companies, or other carriers as appropriate.
Maintain shipping equipment and keep the work area clean and safe.
Accurately label and inventory batched managed material as needed.
Maintain delivery vehicles in clean, good working condition and monitor maintenance and mileage data as appropriate.
Maintain daily driver logs and vehicle inspection sheets as appropriate.
Operate and maintain equipment safely and follow local, state, and federal traffic and safety regulations.
Inform appropriate departments of stock-outs, inventory discrepancies, and other inventory problems or concerns.
Support warehouse operations.
As needed, assist City Desk and Will Call areas with customer service, order entry, order fulfillment, returns, expediting, technical assistance, and related functions.
May deliver material to customer sites and assist with loading and unloading trucks.
Notify a supervisor of building or equipment maintenance or repair needs and security concerns.
Perform other duties assigned by a supervisor or designate.