Warehouse Associate

Great Dane LLC•Memphis, TN

About The Position

A Warehouse Associate performs a range of tasks involving branch retail trailer parts and accessory sales, inventory management, shipping and receiving, and coordination with service teams. The role includes serving branch customers by phone and in person, handling parts orders and service-order postings, preparing customer orders, providing price estimates, and assisting with cycle counts. The associate reads and follows job orders, maintains documentation of parts ordering and delivery, operates company vehicles safely, and provides customer service to customers and vendors. The position is based in an office and plant environment and may involve assisting with parts installations and lifting up to 50 pounds.

Requirements

  • Ability to work with hands to perform data entry, organize inventory, use power tools, and drive a company vehicle and/or forklifts.
  • Excellent customer service and communication skills.
  • Proficiency with computers, data entry, and Microsoft Office Suite, including Word, Excel, and Outlook.
  • Ability to assist with parts installations and lift up to 50 pounds.
  • Valid driver's license.
  • Favorable background screening, physical and drug screening, and proof of authorization to work in the United States are required.
  • Ability to perform keyboarding, lifting, standing, bending, and walking.

Responsibilities

  • Initiate parts and accessory sales to branch customers by phone and in person.
  • Order parts and post parts to service orders.
  • Pull customer orders, provide price estimates, and assist with parts cycle counts.
  • Read and understand job orders and ensure corrective action and documentation of parts ordering and delivery processes meet company standards.
  • Drive company vehicles safely.
  • Provide excellent customer service, communicate with customers and vendors, and resolve issues effectively.
  • Assist with installations of trailer parts and components, including cross members, panels, posts, rails, door equipment, flooring, lights, wiring, brakes, valves, airlines, wheel-end components, landing gear, and frame assemblies.
  • Perform other duties as assigned.

Benefits

  • Competitive compensation.
  • Dental, vision, and medical benefits with employer contributions.
  • Retirement programs, including a Pension Plan and 401(k) Plan with employer match.
  • Tuition reimbursement.
  • Paid holidays and vacation.
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