Warehouse Associate

Bedrosians Tile and Stone•Boise, ID

23d•$18 - $20

About The Position

Warehouse associates are responsible for incoming and outgoing products and orders. The role involves inspecting pallets to ensure products match their SKUs, maintaining accurate inventory and reports, following invoicing and pickup procedures, and safely assisting customers with loading orders. Depending on location, the position may include crossover duties with Customer Service and/or Showroom Sales Representative roles, such as entering orders, handling back-orders and invoices, and following product-pulling, packing, shipping, and receiving procedures.

Requirements

Verbal English communication skills.
Close attention to detail and a high level of accuracy.
Self-motivated and proactive, with willingness to take the extra step.
Possess a flexible work schedule.
Ability to lift 100 lbs.

Nice To Haves

Prior warehouse experience.
Bilingual in Spanish.

Responsibilities

Maintain an organized, clean, and safe warehouse environment.
Manage inventory, conduct cycle counts, and assist with corporate inventory counts.
Report inventory discrepancies to the branch manager.
Assist customers with loading and unloading vehicles and follow proper invoicing procedures.
Follow receiving procedures, including thorough product inspections.
Maintain the warehouse breakage list and report it to the branch manager weekly.
Inspect forklifts and other warehouse equipment daily and report issues to management.
Communicate with customer service staff about order discrepancies or issues.
Maintain cleanliness, organization, signage, and stock in the Factory Outlet and slab yard, if applicable.
Assist clients with questions about products or orders.
Pull stock orders and branch transfers and process them promptly.
Follow warehouse safety protocols and instructions.
Attend safety meetings and help conduct safety inspections.
Maintain a high level of customer service and professionalism.
Multitask and prioritize work through effective time management.
Work cooperatively in a team environment.
Work within the company's defined policies, procedures, goals, and directives.
Perform other duties required for the position.
Where duties overlap with Customer Service or Showroom Sales Representative roles, gain knowledge of current and new product lines; enter orders, follow up on back-orders, invoice orders, and follow pickup procedures; follow pulling, packing, strapping, staging, unloading, shipping, and receiving procedures; and comply with safety policies and protocols.