Warehouse Associate

Border States•Ladson, SC

12d•Onsite

About The Position

The Warehouse Associate supports warehouse operations by receiving and checking incoming freight for damage or shortages, distributing material to stock locations, filling special orders and customer orders, and keeping assigned inventory locations organized and accurate. The role follows up on receiving discrepancies and informs the appropriate departments about stockouts and other inventory concerns. The associate checks and packs material for delivery and may coordinate shipments with company trucks, freight companies, or other carriers. Depending on job duties, the associate may maintain a delivery vehicle and related records, make deliveries to customer sites, and assist with loading and unloading trucks. The position requires safe operation and care of warehouse and shipping equipment and maintaining a clean, safe work area. The associate may also help with customer service tasks in City Desk or Will Call and perform other assigned duties. This position is located in Ladson, South Carolina. Border States is an employee-owned electrical supply distributor with approximately 130 locations in 31 states. The company describes its culture as centered on employee ownership, customer service, and employee empowerment.

Requirements

Two years of work experience is preferred.
If driving is part of the job, the candidate must be at least 21 years old and have a valid driver's license for operating a company vehicle; current medical certification may be required.
Working knowledge of Windows, the internet, email, and SAP software is a plus.
Work safely and follow Border States safety program guidelines and policies.
Excellent interpersonal communication skills in English, including reading, writing, and speaking.
Ability to plan and organize effectively.
Excellent customer service skills, including competence, accuracy, responsiveness, and engagement.
Ability to perform job duties accurately, efficiently, and safely.
Ability to meet the listed physical demands, including occasional lifting and carrying, frequent sitting and reaching, continuous handling and hearing, and frequent operation of a forklift or similar equipment.

Nice To Haves

Prior warehouse distribution experience, including forklift operation, is preferred.
Knowledge of electrical products and systems is preferred.
Working knowledge of Windows, the internet, email, and SAP software is a plus.

Responsibilities

Receive incoming freight and check materials for damage or shortages.
Distribute material to the proper stock locations and maintain assigned inventory locations with correct locators and orderly shelves.
Fill special orders, backorders as material arrives, and customer orders for delivery.
Follow up with departments, carriers, or vendors regarding receiving discrepancies, damage, or shortages.
Check and pack material for delivery.
Understand truck routes and coordinate deliveries using company trucks, freight companies, or other carriers as appropriate.
Maintain shipping equipment and keep the work area clean and safe.
Label and inventory batched managed material accurately, as needed.
Maintain delivery vehicles in clean, good working condition and monitor maintenance and mileage data, as appropriate.
Maintain daily driver logs and vehicle inspection sheets, as appropriate.
Operate and maintain equipment safely and follow local, state, and federal traffic and safety regulations.
Support warehouse operations and inform appropriate departments of stockouts, inventory discrepancies, and other inventory problems or concerns.
May assist City Desk and Will Call with customer service tasks such as order entry, filling orders, returns, expediting, technical assistance, and Will Call.
May deliver material to customer sites and assist with loading and unloading trucks.
Notify a supervisor of building or equipment maintenance or repair needs and security concerns.
Perform other duties as assigned by a supervisor or designee.