Warehouse Associate (Logistics Associate)

The Staff Pad • Bensenville, IL

16d • Hybrid

About The Position

The Staff Pad is partnering with a second-generation, family-owned distributor specializing in low-voltage electronics, and we are seeking a Warehouse Associate (Logistics Associate) to play a key role in exceeding company standards for customer service through logistics and sales support. This role ensures products are handled accurately, safely, and efficiently while supporting smooth warehouse and showroom operations. Any service variances should be promptly communicated to Branch Management, Assistant Management, Logistics Management, or other applicable leadership. This is a full-time, non-exempt role.

Requirements

• Strong oral and written communication skills
• Problem-solving ability and attention to detail
• Ability to work independently and collaboratively
• Basic proficiency in Microsoft Office Suite
• High school diploma or equivalent required
• 1+ year of warehouse experience preferred
• Strong commitment to customer service excellence

Nice To Haves

• Familiarity with low-voltage products is a plus

Responsibilities

• Deliver exceptional service to internal and external customers.
• Maintain company standards through accuracy, communication, and accountability.
• Support leadership by reporting discrepancies, safety concerns, or operational issues.
• Respond to reasonable management requests with flexibility and teamwork.
• Complete required training for regulatory compliance (e.g. Hazmat and forklift), as needed.
• Maintain clear and open communication with Branch and Corporate Management, ensuring all parties are updated on outcomes, discrepancies, safety issues, and any potential concerns.
• Follow all reasonable requests from management as needed.
• Pick and prepare orders (will-call and ship outs) with accuracy.
• Mark will-call orders and store them in their designated locations.
• Ensure all orders are double-checked for quality control.
• Pack products efficiently to reduce damage and shipping costs.
• Enter shipping details into shipping systems following company procedures.
• Receive incoming shipments and verify quantities.
• Inspect products for visible damage.
• Enter received items into the ERP system accurately.
• Stock products in designated warehouse or showroom locations following the product master list.
• Rotate inventory and follow guidelines for non-stock items.
• Restock front showroom shelves and displays daily.
• Inspect packages for appearance and cleanliness.
• Front face, and organize products for presentation and accessibility.
• Adjust shelving to accommodate new SKUs or product lines in both warehouse and showroom.
• Ensure proper labeling, bin placement, and inventory accuracy.
• Follow showroom and warehouse master inventory lists to ensure proper merchandise placement.
• Support consistent product presentation in partnership with Operations and Marketing.
• Maintain a clean, organized, and safe showroom environment in compliance with company safety and appearance standards.
• Remove trash daily and eliminate potential safety hazards.
• Keep shipping areas and warehouse floors clean, organized and debris-free.

Benefits

• Competitive compensation with market-aligned pay and performance incentives
• Profit sharing & retirement: SEP IRA contributions and annual bonuses
• Comprehensive health benefits: medical, dental, and vision coverage
• Career growth: ongoing training, advancement opportunities, and a promote-from-within culture

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED