Warehouse Associate

Border States•Williston, ND

13d•Onsite

About The Position

The Warehouse Associate supports warehouse operations by receiving incoming freight, checking materials for damage or shortages, and distributing products to the appropriate stock locations. The role maintains assigned inventory locations, keeps shelves orderly and accurately labeled, fills customer orders and special orders or backorders, and follows up on receiving discrepancies with relevant departments, carriers, or vendors. The associate also identifies stockouts and other inventory concerns for the appropriate departments. The position includes checking and packing materials for delivery, understanding truck routes, and coordinating shipments with company trucks or other carriers as needed. It may involve delivering materials to customer sites, assisting with loading and unloading trucks, and helping with customer-service functions in City Desk and Will Call. The associate maintains shipping equipment and, when applicable, delivery vehicles and driver records, while following safe operating practices and applicable traffic and safety regulations. This is an in-person position in Williston, North Dakota. Border States is a 100 percent employee-owned electrical supply distributor with approximately 130 locations in 31 states. Its employee-owners follow the company’s service philosophy and standards, emphasizing customer care, accuracy, responsiveness, and engagement.

Requirements

Excellent interpersonal communication skills in reading, writing, and speaking English.
Ability to plan and organize effectively.
Excellent customer service skills, including being competent, accurate, responsive, and engaged.
Ability to perform job duties accurately, efficiently, and safely.
Follow Border States safety program guidelines and policies.
If driving a company vehicle: be at least 21 years old and hold a valid driver’s license; current medical certification may be required.

Nice To Haves

Two years of work experience preferred.
Prior warehouse distribution experience preferred, including forklift operation and knowledge of electrical products or systems.
Working knowledge of Windows, the internet, email, and SAP software is a plus.

Responsibilities

Receive incoming freight and inspect materials for damage or shortages.
Distribute materials to their proper stock locations.
Fill special orders and backorders as materials are received.
Follow up with departments, carriers, and vendors regarding receiving discrepancies, damages, and shortages.
Check and pack materials for delivery to customers.
Understand truck routes and coordinate deliveries with company trucks, freight companies, or other carriers as appropriate.
Maintain shipping equipment and keep the work area clean and safe.
Maintain assigned inventory locations, ensuring materials have the correct locator and shelves remain neat and orderly.
Fill customer delivery orders.
Accurately label and inventory batch-managed materials as needed.
Maintain delivery vehicles in clean, good working condition and monitor maintenance and mileage data when applicable.
Maintain daily driver logs and vehicle inspection sheets when applicable.
Operate and maintain equipment safely and follow local, state, and federal traffic and safety regulations.
Support warehouse operations and report stockouts, inventory discrepancies, and other inventory concerns to the appropriate departments.
May assist City Desk and Will Call with customer service, including order entry, filling orders, returns, expediting, technical assistance, and other functions as needed.
May deliver materials to customer sites.
Assist with loading and unloading trucks.
Notify the supervisor of building or equipment maintenance and repair needs or security concerns.
Perform other duties as assigned by the supervisor or designate.