Warehouse Associate

Black Label Services Careers•Ft Collins, CO
•Onsite

About The Position

The Warehouse Associate is a hands-on role responsible for material movements throughout the warehouse, including receiving deliveries, stocking materials, staging materials for projects, shipping and delivery activities, and maintaining inventory accuracy. The role also ensures the warehouse remains clean and organized. The associate operates warehouse equipment, assists walk-in customers, and supports customer orders and returns.

Requirements

  • Fluent reading, writing, and speaking of English.
  • Proficiency with Microsoft Office applications, including Word, Excel, and Outlook.
  • Experience with ERP or accounting software such as Epicor Prophet 21, QuickBooks, FreshBooks, or similar.
  • Ability to operate a forklift safely and effectively.
  • Strong organizational skills and ability to prioritize and manage multiple tasks.
  • High school diploma or equivalent.
  • 3–5 years of warehouse management experience (listed as preferred).
  • Ability to work in a warehouse with varying temperature ranges throughout the year.
  • Ability to visually read small print and to speak and hear clearly in English while communicating with customers, staff, and management.

Nice To Haves

  • Associate degree or equivalent in logistics, business, or supply chain management.
  • Experience and proficiency with Epicor Prophet 21.
  • 3–5 years of warehouse management experience.

Responsibilities

  • Follow company rules, guidelines, SOPs, and work instructions.
  • Maintain a clean, well-organized warehouse representative of an industry-leading supplier.
  • Receive items using a three-way match to verify the packing slip, physical product, and purchase order.
  • Process receipt transactions and allocations accurately in the ERP system.
  • Stock items physically and systematically in the correct bin locations.
  • Process shipments and transfers in Epicor P21 and logistics provider systems.
  • Assist walk-in customers in identifying suitable products and solutions.
  • Create customer orders in Epicor P21 for walk-in customers and front-counter sales.
  • Process customer returns (RMAs) according to established business processes and guidelines.
  • Perform daily cycle counts and participate in quarterly physical inventory counts.
  • Kit and hand-assemble pipe stack kits for customers and the field team.
  • Safely use warehouse equipment, including banding equipment, cutting tools, stairs, and forklifts.
  • Maintain a helpful, friendly, positive attitude, including during stressful situations.
  • Perform other duties or assignments as directed by management.
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