Warehouse Associate

Mattress Firm • Jacksonville, FL

3d • $17 - $19

About The Position

The Warehouse Associate supports Mattress Firm’s supply chain by receiving incoming products, picking and filling orders, packing and shipping orders, and storing inventory properly. The role helps ensure deliveries arrive on time and products are handled and set up correctly, while communicating with customers to provide world-class service. The associate follows safety policies and procedures and works under close supervision, following specific, detailed directions. Work is reviewed for accuracy and adequacy.

The position involves loading and unloading goods, staging deliveries, maintaining inventory and merchandise areas, inspecting products, assisting customer pickups, and operating warehouse equipment. It also includes cleaning and maintaining warehouse, office, restroom, dock, aisle, parking lot, and entrance areas; removing and recycling trash; and cleaning and sanitizing products according to company procedures. The associate completes required training and certifications, communicates professionally, follows company standards and policies, and reports concerns to leadership.

The posted shift is 8:30 AM–5:00 PM. Compensation is $17.00–$18.50 per hour, with actual pay based on documented and verified relevant work experience. Additional bonus opportunities may be available at the Company’s discretion for eligible roles. The application deadline is November 20, 2026. Applicants must be legally authorized to work in the United States without sponsorship and provide proof of eligibility.

Requirements

• Strong communication skills.
• Ability to pay close attention to detail.
• Ability to manage time efficiently and complete work.
• General knowledge of warehouse operations.
• Knowledge of Powered Industrial Truck equipment and functions, including product relocation and safety inspection.
• Legal authorization to work in the United States without sponsorship; proof of eligibility is required.
• Ability to lift or move up to 100 pounds.
• Sight sufficient to ensure personal and others’ safety.

Nice To Haves

• High school diploma or equivalent preferred.
• One or more years of general work experience preferred.
• Knowledge of Microsoft Office products preferred.

Responsibilities

• Load and unload products from delivery trucks and vendor shipments.
• Stage deliveries and store products in designated locations.
• Date and rotate inventory according to schedule.
• Inspect products for defects or damage when receiving or shipping.
• Obtain appropriate authorized signatures on paperwork.
• Assist with customer pickups and provide exceptional customer service.
• Participate in inbound and outbound quality assurance processes.
• Operate and maintain order pickers and warehouse equipment; operate other specialized freight-moving equipment as needed.
• Maintain grounds, including picking up litter and cleaning the parking lot and building entrance.
• Keep stock and merchandise areas organized and clean.
• Clean offices, bathrooms, warehouse floors, truck docks, and aisles by mopping, sweeping, and washing.
• Empty trash containers, transport waste to disposal areas, and recycle materials daily.
• Clean and sanitize products according to Company standard operating procedures.
• Complete required training modules and certifications by their due dates.
• Follow safety policies and procedures to maintain a safe work environment.
• Communicate professionally with internal and external contacts.
• Follow Company policies and standards for appearance, functionality, and brand representation.
• Communicate concerns or issues to leadership to support efficient operations.
• Carry out Company initiatives and other activities requested by the supervisor.
• Maintain job knowledge by participating in educational opportunities.
• Contribute ideas to optimize or improve the team, department, and Company.

Benefits

• Excellent career growth opportunities through on-the-job training and development programs.
• 401(k) with employer matching.
• Mental health and life resources.
• Medical, dental, prescription, and vision plans.
• On-demand pay.
• Base pay or uncapped commission.
• Employee discounts on mattresses and sleep accessories, cell phones and electronics, travel, car and home loans.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED