Warehouse Associate

Mattress Firm•Carrollton, TX

About The Position

The Warehouse Associate supports Mattress Firm’s supply chain by handling merchandise throughout receiving, storage, delivery staging, and customer pickup. The role helps ensure products are handled accurately, arrive on time, and are set up properly, while providing customer service and supporting warehouse quality and safety standards. The position also involves operating and maintaining warehouse equipment, cleaning and organizing the warehouse and surrounding areas, completing required training, and communicating professionally with internal and external contacts. Shift hours are 6:00 a.m. to 2:30 p.m.; days off are to be determined.

Requirements

  • Legal authorization to work in the United States without sponsorship; proof of eligibility to work in the United States is required.
  • Strong communication skills.
  • Ability to pay close attention to detail.
  • Ability to manage time efficiently and complete work.
  • Knowledge of general warehouse operations.
  • Knowledge of powered industrial truck equipment and its functions for product relocation and safety inspection.
  • Ability to lift or move more than 100 pounds.
  • Ability to perform frequent sitting, standing, walking, talking, hearing, hand and finger use, and reaching; occasional stooping, kneeling, crouching, or crawling.
  • Sight sufficient to help ensure personal and others’ safety.

Nice To Haves

  • High school diploma or equivalent.
  • At least 1 year of general warehouse experience.

Responsibilities

  • Load and unload products from delivery trucks and vendor shipments.
  • Stage deliveries and store products in designated locations.
  • Date and rotate inventory according to schedule.
  • Inspect products for defects and damage during receiving and shipping.
  • Obtain appropriate authorized signatures on paperwork.
  • Assist with customer pickups and provide exceptional customer service.
  • Participate in inbound and outbound quality assurance processes.
  • Operate and maintain order pickers and warehouse equipment; may operate other specialized equipment to move and distribute freight.
  • Maintain grounds by picking up litter and cleaning the parking lot and building entrance.
  • Keep stock and merchandise areas organized and clean.
  • Mop, sweep, and wash offices, bathrooms, warehouse floors, truck docks, and aisles.
  • Empty trash containers, transport waste to disposal areas, and recycle materials.
  • Clean and sanitize products according to Company standard operating procedures.
  • Complete required training modules and certifications by their due dates.
  • Follow safety policies and procedures to help maintain a safe work environment.
  • Communicate professionally with internal and external contacts.
  • Follow Company policies and standards for appearance, functionality, and brand representation.
  • Communicate concerns or issues to leadership.
  • Carry out company initiatives and other activities requested by the supervisor.
  • Maintain job knowledge by participating in educational opportunities.
  • Contribute ideas to improve the team, department, and Company.

Benefits

  • Career growth opportunities through on-the-job training and development programs.
  • 401(k) with employer matching.
  • Mental health and life resources.
  • Medical, dental, prescription, and vision plans.
  • On-demand pay.
  • Base pay or uncapped commission.
  • Employee discounts on Mattress Firm sleep products and accessories.
  • Potential additional bonus opportunities for eligible roles, at the Company’s discretion.
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