Warehouse Associate
About The Position
The Warehouse Associate supports warehouse operations both on and off the airport site. The role performs shipping and receiving functions, including unloading trucks, pulling and packing products, deliveries, stocking, and daily maintenance and recovery for concepts within the platform. Associates are expected to help deliver first-class experiences to the traveling public while demonstrating the company’s service standards and values, and contributing to a safe, respectful workplace free of harassment. The position provides courteous, efficient service to customers and team members; supports inventory control and distribution; maintains accurate receiving, counts, returns, and transfers; and follows stock-security, food-safety, and First In, First Out procedures. Associates coordinate with the General Manager, vendors, and airport staff regarding delivery and merchandise-movement compliance. The role also involves maintaining a safe, clean, and orderly warehouse, completing required process paperwork, identifying and escalating inventory discrepancies, and performing other assigned duties. The position requires work in a team-oriented, high-energy environment and the ability to work various shifts. Physical duties include lifting at least 50 pounds, standing for long periods, bending, reaching, gripping, climbing a ladder, and walking long distances; work may take place in varying temperatures.
Requirements
- High school diploma or GED required.
- At least one year of Food and Beverage or Retail warehouse and/or customer service experience required.
- ServSafe Food Handlers certification or equivalent, when required by the brand and applicable jurisdictions.
- Ability to prioritize and handle several projects or tasks simultaneously.
- Ability to take direction and collaborate in a team environment.
- Ability to work in a high-energy, demanding environment and adapt to changing priorities and unexpected situations.
- Knowledge of mathematics to calculate costs, make change, and verify invoices.
- Effective communication skills in English, including proficiency in reading, writing, and mathematics in English.
- Ability to work independently and with other team members, including working unsupervised for extended periods and exercising good judgment with customers and peers.
- Strong self-motivation, leadership, organizational, and interpersonal skills.
- Ability to work various shifts in a team-oriented 7/365 environment, potentially including nights, holidays, and weekends.
- Ability to lift at least 50 pounds and perform essential physical duties including standing, bending, reaching, gripping, climbing a ladder, and walking long distances.
- Ability to stand for long periods and work in environments with varying temperatures.
- Adherence to grooming and uniform guidelines, including wearing slip-resistant shoes.
Responsibilities
- Provide courteous, friendly, efficient service to customers and team members while following company service standards and core values.
- Support shipping and receiving, including unloading trucks, pulling and packing products, making deliveries, stocking, and maintaining or recovering warehouse areas for different concepts.
- Coordinate with the General Manager, vendors, and airport staff to comply with rules and regulations for deliveries and merchandise movement.
- Support customer service through efficient inventory control and distribution.
- Use company-issued tools and resources appropriately and follow applicable security practices.
- Build and maintain good working relationships with fellow Associates.
- Maintain a safe, clean, and orderly warehouse in compliance with health and safety, housekeeping, and maintenance standards.
- Accurately complete receiving, cycle counts, product returns, transfer transactions, and other inventory processes using handheld or company equipment.
- Complete required process controls and paperwork accurately.
- Apply stock-security procedures consistently and follow First In, First Out processes.
- Resolve inventory-control issues, escalate issues as needed, and report discrepancies to Management according to defined processes.
- Comply with applicable local, state, and federal laws and regulations, including food-safety requirements.
- Maintain good time management and perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
