Warehouse Associate

Border States•Eau Claire, WI
•Onsite

About The Position

The Warehouse Associate supports warehouse operations by receiving and inspecting freight, putting material into its proper stock locations, filling customer orders and special orders, and reporting inventory concerns. The role follows up with appropriate departments, carriers, and vendors about receiving discrepancies, damages, and shortages, and helps ensure inventory locations are accurate and orderly. The position may involve packing and shipping materials, coordinating deliveries, assisting with truck loading and unloading, and delivering materials to customer sites. It also involves maintaining shipping equipment and, when applicable, delivery vehicles and driver records. The associate must operate equipment safely, follow applicable traffic and safety regulations, and keep the work area clean and safe. The position is in person in Eau Claire, Wisconsin, and reports to Richard Firnstahl.

Requirements

  • Excellent interpersonal communication skills, including reading, writing, and speaking in English.
  • Ability to effectively plan and organize.
  • Excellent customer service skills, including being competent, accurate, responsive, and engaged.
  • Ability to perform job duties accurately, efficiently, and safely.
  • Ability to work safely and follow Border States safety program guidelines and policies.
  • If driving a company vehicle: at least 21 years of age and a valid driver’s license; current medical certification may be required.

Nice To Haves

  • Two years of work experience preferred.
  • Prior warehouse distribution experience preferred, including forklift operation and knowledge of electrical products or systems.
  • Working knowledge of Windows, the internet, email, and SAP software is a plus.

Responsibilities

  • Receive incoming freight and check materials for damage or shortages.
  • Distribute materials to the proper stock locations and maintain assigned inventory locations, correct locators, and orderly shelves.
  • Fill special orders, backorders, and customer orders for delivery.
  • Follow up with appropriate departments, carriers, and vendors regarding receiving discrepancies, damages, and shortages.
  • Check and pack materials for delivery.
  • Understand truck routes and coordinate deliveries using company trucks, freight companies, or other carriers as appropriate.
  • Maintain shipping equipment and keep the work area clean and safe.
  • Accurately label and inventory batch-managed materials as needed.
  • Maintain delivery vehicles in clean, good working condition and monitor maintenance and mileage data, as appropriate.
  • Maintain daily driver logs and vehicle inspection sheets, as appropriate.
  • Operate and maintain equipment safely and follow local, state, and federal traffic and safety regulations.
  • Support warehouse operations and inform appropriate departments about stockouts, inventory discrepancies, and other inventory problems or concerns.
  • May assist City Desk and Will Call with customer service, order entry, order filling, returns, expediting, technical assistance, and related functions.
  • May deliver materials to customer sites and assist with loading and unloading trucks.
  • Notify a supervisor about building or equipment maintenance or repair needs and security concerns.
  • Perform other duties as assigned by a supervisor or designate.

Benefits

  • Health benefits
  • Dental benefits
  • Vision benefits
  • Accident, critical illness, and hospital indemnity coverage
  • Flexible spending account (FSA) and health savings account (HSA)
  • Employee Stock Ownership Plan (ESOP)
  • Disability benefits
  • 401(k) retirement plan
  • Life insurance
  • Employee Assistance Program
  • Paid holidays
  • Paid volunteer time
  • Personal leave time
  • Bonuses upon achievement of branch and company goals
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