Warehouse Associate

Border States•Nashville, TN
•Onsite

About The Position

The Warehouse Associate supports warehouse operations by receiving incoming freight, checking materials for damage or shortages, distributing stock to appropriate locations, filling orders and special orders, and addressing receiving and inventory discrepancies. The role maintains orderly inventory locations, prepares materials for delivery, and helps ensure accurate labeling and inventory of batch-managed material. The position may involve coordinating shipments and deliveries, assisting with customer service at the City Desk and Will Call areas, delivering materials to customer sites, and loading or unloading trucks. When driving is part of the role, the employee maintains the delivery vehicle, keeps daily driver logs and inspection sheets, and follows applicable traffic and safety regulations. The employee also maintains shipping equipment and a clean, safe work area. This position is located in Nashville, Tennessee. The posting remains open until filled. Compensation is determined based on job-related skills and qualifications, education, relevant experience, work location, internal equity, and the position’s responsibilities. Border States is a 100% employee-owned electrical supply distributor.

Requirements

  • Two years of work experience preferred.
  • Ability to work safely and follow Border States safety program guidelines and policies.
  • Excellent interpersonal communication skills, including reading, writing, and speaking in English.
  • Ability to plan and organize effectively.
  • Strong customer service skills, including being competent, accurate, responsive, and engaged.
  • Ability to perform job duties accurately, efficiently, and safely.
  • If driving is required: must be at least 21 years old and have a valid driver’s license to operate a company vehicle; current medical certification may be required.

Nice To Haves

  • Prior warehouse distribution experience, including forklift operation.
  • Knowledge of electrical products and systems.
  • Working knowledge of Windows, the internet, email, and SAP software.

Responsibilities

  • Receive incoming freight and check materials for damage or shortages.
  • Distribute materials to the proper stock locations.
  • Fill special orders and backorders as materials are received.
  • Follow up with departments, carriers, and vendors regarding receiving discrepancies, damages, and shortages.
  • Check and pack materials for delivery.
  • Understand truck routes and coordinate deliveries through company trucks, freight companies, or other carriers as appropriate.
  • Maintain shipping equipment and keep the work area clean and safe.
  • Maintain assigned inventory locations, ensuring materials have the correct locator and shelves are neat and orderly.
  • Fill customer delivery orders.
  • Ensure batch-managed materials are accurately labeled and inventoried as needed.
  • Maintain delivery vehicles in clean, good working condition and monitor maintenance and mileage data, as appropriate.
  • Maintain daily driver logs and vehicle inspection sheets, as appropriate.
  • Operate and maintain equipment safely and follow local, state, and federal traffic and safety regulations.
  • Support warehouse operations.
  • Inform appropriate departments about stockouts, inventory discrepancies, and other inventory problems or concerns.
  • May assist City Desk and Will Call areas with customer service tasks, including order entry, order filling, returns, expediting, technical assistance, and Will Call.
  • May deliver materials to customer sites.
  • Assist with loading and unloading trucks.
  • Notify a supervisor of building or equipment maintenance or repair needs and security concerns.
  • Perform other duties assigned by a supervisor or designate.

Benefits

  • Health benefits
  • Dental benefits
  • Vision benefits
  • Accident, critical illness, and hospital indemnity coverage
  • Flexible spending account (FSA) and health savings account (HSA)
  • Employee Stock Ownership Plan (ESOP)
  • Disability benefits
  • 401(k) retirement plan
  • Life insurance
  • Employee Assistance Program
  • Paid holidays
  • Paid volunteer time
  • Personal leave time
  • Bonuses upon achievement of branch and company goals
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