Warehouse Associate

Border States•Amarillo, TX

1d•Onsite

About The Position

The Warehouse Associate supports the operation functions of the warehouse. The role receives incoming freight, checks materials for damage or shortages, distributes materials to stock locations, fills special orders and backorders, and follows up with appropriate departments, carriers, or vendors on receiving discrepancies. The associate maintains organized inventory locations, fills customer orders, packs material for delivery, and reports stockouts and other inventory concerns. The position may involve coordinating shipments and deliveries, assisting with customer service in City Desk and Will Call, loading and unloading trucks, and delivering materials to customer sites. When driving is part of the role, the associate maintains the delivery vehicle, driver logs, and inspection sheets, and follows applicable traffic and safety regulations. The role also includes maintaining shipping equipment and a clean, safe work area. This position is located in Amarillo, Texas. Border States is an employee-owned electrical supply distributor with approximately 130 locations in 31 states. The company describes its employee-ownership culture as empowering employees to make decisions and contribute to customer service and company outcomes.

Requirements

Two years of work experience is preferred.
Excellent interpersonal communication skills in English, including reading, writing, and speaking.
Ability to plan and organize effectively.
Excellent customer service skills; be competent, accurate, responsive, and engaged.
Ability to perform job duties accurately, efficiently, and safely.
Work safely and follow Border States safety program guidelines and policies.
If driving, be at least 21 years of age and possess a valid driver’s license to operate a company vehicle; current medical certification may be required.

Nice To Haves

Prior warehouse distribution experience, including forklift operation and knowledge of electrical products or systems, is preferred.
Working knowledge of Windows, the internet, email, and SAP software is a plus.

Responsibilities

Receive incoming freight and check material for damage or shortages.
Distribute material to the proper stock locations.
Fill special orders and backorders as material is received.
Follow up with appropriate departments, carriers, and vendors on receiving discrepancies, damages, and shortages.
Check and pack material for delivery.
Understand truck routes and coordinate deliveries with company trucks, freight companies, or other carriers as appropriate.
Maintain shipping equipment and keep the work area clean and safe.
Maintain assigned inventory locations, using correct locators and keeping shelves neat and orderly.
Fill orders for delivery to customers.
Ensure batched managed material is accurately labeled and inventoried as needed.
Maintain delivery vehicles in clean, good working condition and monitor maintenance and mileage data as appropriate.
Maintain daily driver logs and vehicle inspection sheets as appropriate.
Operate and maintain equipment safely and follow local, state, and federal traffic and safety regulations.
Support warehouse operations.
Inform appropriate departments of stockouts, inventory discrepancies, and other inventory problems or concerns.
May assist City Desk and Will Call with customer service tasks, including order entry, filling orders, processing returns, expediting, technical assistance, and Will Call.
May deliver material to customer sites.
Assist with loading and unloading trucks.
Notify a supervisor of building or equipment maintenance or repair needs, and security concerns.
Perform other duties assigned by a supervisor or designate.