Warehouse Associate

Border States•Watford City, ND

7d•Onsite

About The Position

The Warehouse Associate supports warehouse operations by receiving and inspecting incoming freight, placing materials in assigned stock locations, filling orders and special orders, and addressing discrepancies, damages, shortages, and other inventory concerns. The role also checks and packs outbound material, supports delivery coordination, maintains orderly and safe work areas, and may deliver materials to customer sites. Depending on business needs, the associate may assist City Desk and Will Call teams with customer service and order-related functions. The position is based in person in Watford City, North Dakota. Work may involve operation of warehouse and shipping equipment and, when applicable, driving a company vehicle. The role requires compliance with Border States safety policies and applicable traffic and safety regulations. Physical activities include frequent handling, fingering, reaching, balancing, and operating a forklift, as well as frequent exposure to adverse weather and temperature conditions. Lifting and carrying requirements vary by weight and task frequency, as specified in the posting.

Requirements

Two years of work experience preferred.
Excellent interpersonal communication skills, including reading, writing, and speaking in English.
Ability to plan and organize effectively.
Strong customer service skills; the posting describes these as being competent, accurate, responsive, and engaged.
Ability to perform job duties accurately, efficiently, and safely.
Work safely and follow Border States safety program guidelines and policies.
If driving, be at least 21 years of age and possess a valid driver’s license to operate a company vehicle; current medical certification may be required.

Nice To Haves

Prior warehouse distribution experience, including forklift operation.
Knowledge of electrical products or systems.
Working knowledge of Windows, the internet, email, and SAP software.

Responsibilities

Receive incoming freight and check materials for damage or shortages.
Distribute materials to the proper stock locations and maintain assigned locations, correct locators, and neat, orderly shelves.
Fill special orders, backorders, and customer delivery orders as materials are received.
Follow up with appropriate departments, carriers, or vendors regarding receiving discrepancies, damages, and shortages.
Check and pack materials for delivery.
Understand truck routes and coordinate deliveries using company trucks, assigned freight companies, or other carriers according to special requests or shipping needs.
Maintain shipping equipment and keep the work area clean and safe.
Label and inventory all batched managed material as needed.
Maintain delivery vehicles in clean, good working condition and monitor maintenance and mileage data, as appropriate.
Maintain daily driver logs and vehicle inspection sheets, as appropriate.
Operate and maintain equipment safely and comply with local, state, and federal traffic and safety regulations.
Support warehouse operations and inform appropriate departments of stockouts, inventory discrepancies, and other inventory problems or concerns.
May assist City Desk and Will Call with customer service, order entry, order filling, returns, expediting, technical assistance, and related functions.
May deliver materials to customer sites and assist with loading and unloading trucks.
Notify a supervisor of building or equipment maintenance or repair needs and security concerns.
Perform other duties assigned by a supervisor or designate.