Warehouse Associate

Mattress Firm•East Windsor, CT
•Onsite

About The Position

The Warehouse Associate supports Mattress Firm’s supply chain operations by receiving incoming product, picking and filling orders, packing and shipping orders, and storing inventory appropriately. The role also communicates with customers to provide world-class service and follows safety policies and procedures. The stated schedule is Monday through Thursday, 11:30 AM to 3:00 PM. The position operates under immediate supervision, with specific and detailed directions and regular review of work for accuracy and adequacy. Contacts are primarily with the direct supervisor and others in the group or department to exchange information.

Requirements

  • Strong communication skills.
  • Ability to pay close attention to detail.
  • Ability to manage time efficiently to complete work.
  • Knowledge of general warehouse operations.
  • Knowledge of powered industrial truck equipment and its functions for product relocation and safety inspection.
  • Legal authorization to work in the United States without sponsorship; proof of eligibility to work in the United States is required.
  • Ability to lift or move up to 100 pounds.
  • Ability to sit, stand, walk, talk, hear, use hands and fingers, reach with hands and arms, and occasionally stoop, kneel, crouch, or crawl; sight is required to ensure personal and others’ safety.

Nice To Haves

  • High school diploma or equivalent.
  • At least 1 year of general work experience.
  • Knowledge of Microsoft Office products.

Responsibilities

  • Load and unload product from delivery trucks and vendor shipments.
  • Stage deliveries and store products in designated locations.
  • Ensure inventory is dated and rotated according to schedule.
  • Inspect products for defects and damage when receiving or shipping.
  • Obtain appropriate and authorized signatures on paperwork.
  • Assist with customer pickups and provide exceptional customer service.
  • Participate in inbound and outbound quality assurance processes.
  • Operate and maintain order pickers and warehouse equipment; operate other specialized equipment as needed to move and distribute freight.
  • Maintain the grounds by picking up papers and trash and cleaning the parking lot and building entrance.
  • Keep stock and merchandise areas organized and clean.
  • Clean offices, bathrooms, warehouse floors, truck docks, and aisles by mopping, sweeping, and washing.
  • Empty trash containers, transport materials to the disposal area, and recycle materials daily.
  • Clean and sanitize products according to Company standard operating procedures.
  • Complete required training modules and certifications by their due dates.
  • Follow safety policies and procedures to maintain a safe work environment.
  • Communicate professionally with internal and external contacts.
  • Follow Company policies and standards for appearance, functionality, and brand representation.
  • Communicate concerns or issues to leadership to support efficient department and company operations.
  • Carry out company initiatives and other activities requested by the supervisor.
  • Update job knowledge by participating in educational opportunities.
  • Contribute ideas to optimize or improve the team, department, and Company.

Benefits

  • Excellent career growth opportunities through on-the-job training and development programs.
  • 401(k) with employer matching.
  • Mental health and life resources.
  • Medical, dental, prescription, and vision plans.
  • Get paid on-demand.
  • Base pay or uncapped commission.
  • Employee discounts on mattresses, sleep accessories, cell phones, electronics, travel, car and home loans.
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