Warehouse Associate

Hotwire Communications Ltd•Miami, FL

About The Position

The Warehouse Associate is responsible for warehouse and clerical activities and for maintaining and developing inventory distribution controls in accordance with agreed business plans. The role includes tracking, reconditioning, evaluating, and distributing equipment; responding to stock inquiries; supporting customers and internal order-processing staff; and maintaining organized work areas. The associate may need to work shifts in a 24/7/365 environment, including weekends, nights, and holidays, based on business needs.

Requirements

  • Minimum high school diploma or equivalent.
  • Minimum two years of warehouse work experience.
  • Flexibility to work shifts in a 24/7/365 environment, including weekends, nights, and holidays, based on business needs.
  • Employees required to drive to remote warehouses must have an active, clean, non-restrictive, state-issued driver's license in the state where hired.

Nice To Haves

  • Associate's degree preferred, but not required.

Responsibilities

  • Maintain and develop a computerized database tracking the current status, reconditioning, and disbursement of equipment.
  • Plan and carry out direct equipment reconditioning to meet agreed product demands.
  • Maintain and report on equipment and software suitability for direct customer installation purposes.
  • Respond to and follow up on stock inquiries by email, telephone, and personal visits.
  • Maintain and develop existing and new customers through planned individual support and liaison with internal order-processing staff.
  • Monitor and report on activities and provide relevant management information.
  • Carry out inventory research and replenishment for satellite locations.
  • Safely unpack and evaluate incoming product for correct count and condition compared with purchase orders.
  • Safely operate material-handling equipment and hand tools to unload trucks and stock the warehouse or pharmacy.
  • Maintain organization and cleanliness of assigned work areas.
  • Attend training and develop relevant knowledge and skills.

Benefits

  • Comprehensive healthcare, dental, and vision plans
  • 401(k) retirement plan with company match
  • Paid vacation, sick time, and additional holidays, including the employee's birthday
  • Paid volunteer time
  • Paid parental leave
  • Hotwire service discounts for employees who live on a property serviced by Hotwire
  • Employee referral bonuses
  • Exclusive entertainment discounts and perks
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