Warehouse Associate

Border States•Nashville, TN
•Onsite

About The Position

The Warehouse Associate supports warehouse operations by receiving incoming freight, checking for damage or shortages, distributing material to stock locations, fulfilling orders, and maintaining accurate, orderly inventory. The role follows up on receiving discrepancies and inventory concerns, prepares material for delivery, and may coordinate shipments with company trucks, freight companies, or other carriers. It also includes maintaining shipping equipment and, when applicable, delivery vehicles and driver records, while following safety procedures and traffic regulations. The associate may help with customer-service functions at the City Desk and Will Call areas, deliver material to customer sites, load and unload trucks, and report building, equipment, or security concerns. The position is located in Nashville, Tennessee. Border States is an employee-owned electrical supply distributor with approximately 130 locations in 31 states.

Requirements

  • Two years of work experience preferred.
  • Ability to work safely and follow Border States safety program guidelines and policies.
  • Excellent interpersonal communication skills, including reading, writing, and speaking English.
  • Ability to plan and organize effectively.
  • Excellent customer service skills, including being competent, accurate, responsive, and engaged.
  • Ability to perform job duties accurately, efficiently, and safely.
  • If driving: must be at least 21 years old and possess a valid driver’s license for operating a company vehicle; current medical certification may be required.

Nice To Haves

  • Prior warehouse distribution experience, including forklift operation, is preferred.
  • Knowledge of electrical products and systems is preferred.
  • Working knowledge of Windows, the internet, email, and SAP software is a plus.

Responsibilities

  • Receive incoming freight and check materials for damage or shortages.
  • Distribute materials to proper stock locations and maintain assigned locations with correct locators and orderly shelves.
  • Fill special orders, backorders, and customer delivery orders as material is received.
  • Follow up with departments, carriers, or vendors regarding receiving discrepancies, damages, and shortages.
  • Check and pack materials for delivery.
  • Understand truck routes and coordinate deliveries with company trucks, freight companies, or other carriers as appropriate.
  • Maintain shipping equipment and keep the work area clean and safe.
  • Label and inventory batch-managed materials as needed.
  • Maintain delivery vehicles in clean, good working condition and monitor maintenance and mileage data when applicable.
  • Maintain daily driver logs and vehicle inspection sheets when applicable.
  • Operate and maintain equipment safely and follow local, state, and federal traffic and safety regulations.
  • Inform appropriate departments of stock-outs, inventory discrepancies, and other inventory problems or concerns.
  • Assist City Desk and Will Call areas with customer service tasks such as order entry, order filling, returns, expediting, technical assistance, and Will Call as needed.
  • Deliver materials to customer sites as needed and assist with loading and unloading trucks.
  • Notify a supervisor of building or equipment maintenance or repair needs and security concerns.
  • Perform other duties assigned by a supervisor or designate.

Benefits

  • Health benefits
  • Dental insurance
  • Vision insurance
  • Accident, critical illness, and hospital indemnity coverage
  • Flexible spending account (FSA) and health savings account (HSA)
  • Employee Stock Ownership Plan (ESOP)
  • Disability benefits
  • 401(k) retirement plan
  • Life insurance
  • Employee Assistance Program
  • Paid holidays
  • Paid volunteer time
  • Personal leave time
  • Bonuses upon achievement of branch and company goals
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