Warehouse Associate

Watsco•Nashville, TN
•Onsite

About The Position

The Warehouse Associate supports branch operations by expediting customer orders and maintaining a clean, orderly warehouse. The role verifies and distinguishes incoming inventory shipments, documents their arrival, and incorporates them into branch inventory. It also involves preparing and shipping orders, assisting customers and warehouse personnel, and safely operating material-handling equipment. The work is mostly performed in a warehouse setting, which may be dimly lit and may involve exposure to wet or humid conditions, fumes, airborne particles, chemicals or gases, outdoor weather, extreme temperatures, and loud noise.

Requirements

  • High school diploma or GED equivalent; related experience, advanced training, or an equivalent combination of education and experience may be substituted.
  • Computer literacy and knowledge of Microsoft Office products.
  • Ability to use general office machines and a multi-line telephone.
  • Strong communication and interpersonal skills.
  • Ability to read and comprehend informational documentation, procedures, and correspondence, and to write correspondence with proper format, punctuation, spelling, and grammar.
  • Ability to communicate effectively with customers and employees in correct English, follow verbal and written instructions, and maintain a conversational, professional voice.
  • Ability to add, subtract, multiply, and divide, and apply common-sense understanding to written or oral instructions.
  • Ability to use office machines and equipment and demonstrate average eye, hand, and foot coordination.
  • Ability to operate computers, calculators, copy machines, facsimile machines, and other general office equipment; extensive use of a computer monitor, keyboard, and telephone is required.
  • Ability to lift or carry moderately heavy objects, equipment, or materials weighing up to 20 pounds, and to stand, bend, stoop, and walk occasionally.
  • Ability to meet the visual requirements of close, distance, peripheral, and color vision for reading.
  • Ability to talk and hear as required for workplace communication.
  • Willingness to work overtime, holidays, and weekends as requested by the Branch Operations Manager.

Nice To Haves

  • Previous counter sales, HVAC, and customer service experience is desired.

Responsibilities

  • Wear a clean, company-provided uniform while representing East Coast Metal Distributors.
  • Obtain products for counter sales orders and greet customers with their orders.
  • Verify items and quantities on pick tickets and transfer requests, initial and date the documents, and report discrepancies in outgoing shipments to the Warehouse Manager.
  • Assist other warehouse personnel by verifying items and quantities, with proper initialing and dating.
  • Secure, stage, and ship orders via LTL, UPS, and East Coast Metal Distributors delivery vehicles; report outgoing-shipment discrepancies to the Warehouse Manager.
  • Unload incoming inventory, document its arrival, and verify items and quantities against the vendor's packing list, initialing and dating it and reporting discrepancies to the Warehouse Manager.
  • Submit packing lists for entry of items into warehouse inventory.
  • Incorporate incoming inventory shipments into warehouse inventory.
  • Become proficient and certified in fork truck safety and operations.
  • Use material-handling equipment safely and correctly.
  • Notify the Warehouse Manager and Branch Operations Manager of needed service or repairs, or unsafe conditions involving material-handling equipment or company property.
  • Immediately report any injury.
  • Maintain a clean, neat, and orderly warehouse.
  • Complete other duties assigned by the Warehouse Manager.
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