Warehouse Associate

Shepherd Electric Company • SES Frederick, MD

1d • Onsite

About The Position

Since 1892, Shepherd Electric Supply has been the first call when complex, time-critical electrical challenges need to be solved, and reliability truly matters. We move materials accurately and on time, so contractors stay on schedule, projects stay on track, and customers never have to wonder if we will come through. Our success comes from people who take pride in doing things the right way — safely, accurately, and with care for teammates and customers alike. If you want to do work that
matters at a company that notices, this is the place.

Why This Role Matters
A warehouse runs on the people who hold it together. The Warehouse Associate is not a title — it is the role that sets the tempo for everything that moves through the building. You are the first person in the building to know when something is off, and the one who decides what to do about it before it becomes a problem. When warehouse operations run clean — receiving is accurate, inventory is where it says it is, the floor is organized, and the team knows what to do — the whole branch executes better. Customers get what they ordered. Drivers leave on time. Sales has confidence. When the warehouse struggles, every other function feels it. This role sits at the center of that execution. You are the person the team looks to, the first line of quality control, and the bridge between daily operations and branch leadership.

Requirements

• High school diploma or equivalent required
• Forklift certification required or ability to obtain within 30 days of hire
• Proficiency with warehouse management systems and standard computer tools (Excel, email)
• Ability to lift up to 60 lbs. regularly and stand for extended periods
• Valid driver's license required
• Ability to successfully complete pre-employment screening requirements

Responsibilities

• Receive inbound freight accurately — every line, every count, every time
• Identify and document shortages, overages, and damaged goods before they enter inventory
• Ensure product is staged, labeled, and put away correctly to support fill rate and order accuracy
• Coordinate inbound activity with purchasing and sales when exceptions arise
• Conduct daily cycle counts and contribute to periodic physical inventory efforts
• Investigate and resolve inventory discrepancies promptly — treat them as signals, not nuisances
• Maintain bin locations, shelf labels, and stock organization so product is always findable
• Flag recurring discrepancy patterns to leadership for root cause review
• Pull, stage, and verify outbound orders before they leave the building
• Confirm that shipping documentation is complete and accurate on every outbound shipment
• Coordinate with dispatch and counter teams when orders are time-sensitive or priority-flagged
• Ensure will-call orders are ready before the customer arrives
• Set the tone — pace, accuracy standards, and safety expectations — for the warehouse crew each shift
• Delegate daily tasks clearly and follow up to confirm completion
• Support onboarding and on-the-floor training for new warehouse team members
• Escalate performance or conduct concerns to the Warehouse Manager promptly and directly
• Operate forklifts, pallet jacks, and warehouse equipment safely and in compliance with Shepherd standards
• Conduct pre-shift equipment inspections and report maintenance needs before they become failures
• Maintain a clean, organized warehouse floor — aisles clear, hazards addressed, product protected
• Support safety compliance at the team level — you are the first layer of accountability
• Surface inefficiencies, recurring errors, or workflow friction to the Warehouse Manager
• Recommend and test process changes that improve accuracy, speed, or team capacity
• Cross-train on adjacent functions — shipping office, routing coordination — to increase team flexibility

Benefits

• Competitive hourly pay with opportunity for growth
• Medical, dental, and life insurance
• Prescription drug coverage
• Paid vacation and personal time
• 401(k) with employer match
• Stable organization with over 130 years of industry leadership
• A culture where reliability is noticed, ownership is rewarded, and people come first

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees