Warehouse Associate

Border States•Eau Claire, WI
•Onsite

About The Position

The Warehouse Associate supports warehouse operations by receiving and inspecting freight, distributing material to stock locations, filling orders, and addressing inventory or receiving discrepancies. The role maintains organized inventory locations, prepares material for shipment or delivery, and may coordinate deliveries using company trucks or outside carriers. It also includes maintaining shipping equipment and, when applicable, delivery vehicles and driver records, while following safety practices and applicable traffic regulations. The associate may help with customer service functions at the City Desk and Will Call areas, deliver material to customer sites, and load or unload trucks. The position is located in Eau Claire, Wisconsin. Compensation is determined based on job-related skills and qualifications, education, relevant experience, work location, internal equity, and the responsibilities of the position.

Requirements

  • Two years of work experience preferred.
  • Ability to communicate effectively in English, including reading, writing, and speaking.
  • Ability to plan and organize effectively.
  • Excellent customer service skills, including being competent, accurate, responsive, and engaged.
  • Ability to perform job duties accurately, efficiently, and safely.
  • Work safely and follow Border States safety program guidelines and policies.
  • If driving, must be at least 21 years old and possess a valid driver’s license to operate a company vehicle; current medical certification may be required.

Nice To Haves

  • Prior warehouse distribution experience, including forklift operation.
  • Knowledge of electrical products or systems.
  • Working knowledge of Windows, the internet, email, and SAP software.

Responsibilities

  • Receive incoming freight and check materials for damage or shortages.
  • Distribute materials to appropriate stock locations and maintain orderly shelves with correct inventory locators.
  • Fill special orders, backorders, and customer delivery orders as material becomes available.
  • Follow up with departments, carriers, or vendors regarding receiving discrepancies, damages, and shortages.
  • Check and pack materials for delivery.
  • Understand truck routes and coordinate deliveries using company trucks, freight companies, or other carriers as appropriate.
  • Maintain shipping equipment and keep the work area clean and safe.
  • Accurately label and inventory batched managed material as needed.
  • When applicable, maintain delivery vehicles in good working condition and monitor maintenance and mileage data.
  • When applicable, maintain daily driver logs and vehicle inspection sheets.
  • Operate and maintain equipment safely and follow local, state, and federal traffic and safety regulations.
  • Inform appropriate departments about stock-outs, inventory discrepancies, and other inventory concerns.
  • Support warehouse operations.
  • May assist City Desk and Will Call customer service activities, including order entry, order filling, returns, expediting, technical assistance, and Will Call.
  • May deliver material to customer sites and assist with loading and unloading trucks.
  • Notify a supervisor of building or equipment maintenance or repair needs and security concerns.
  • Perform other duties as assigned by a supervisor or designate.

Benefits

  • Health benefits
  • Dental benefits
  • Vision benefits
  • Accident, critical illness, and hospital indemnity coverage
  • Flexible spending account (FSA) and health savings account (HSA)
  • Employee Stock Ownership Plan (ESOP)
  • Disability benefits
  • 401(k) retirement plan
  • Life insurance
  • Employee Assistance Program
  • Paid holidays
  • Paid volunteer time
  • Personal leave time
  • Bonuses upon achievement of branch and company goals
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