Warehouse Associate

Border States • Eau Claire, WI

11d • Onsite

About The Position

The Warehouse Associate supports warehouse operations by receiving incoming freight, checking for damage or shortages, stocking materials in their correct locations, fulfilling customer orders, and following up on receiving discrepancies with relevant departments, carriers, or vendors. The role also supports shipping and delivery activities, maintains inventory accuracy, and helps keep the work area and equipment clean, safe, and operational. Depending on assigned duties, the associate may coordinate shipments, maintain delivery vehicles and logs, and deliver materials to customer sites. The position is located in Eau Claire, Wisconsin. Border States is a 100% employee-owned electrical supply distributor serving the construction, industrial, and utility industries. The company describes its culture as employee-empowered and customer-focused, with open-book management and a commitment to competent, accurate, responsive, and engaged service.

Requirements

• Two years of work experience preferred.
• Work safely and follow Border States safety program guidelines and policies.
• Strong interpersonal communication skills, including reading, writing, and speaking English.
• Ability to plan and organize effectively.
• Customer service skills, including being competent, accurate, responsive, and engaged.
• Ability to perform job duties accurately, efficiently, and safely.
• If driving, be at least 21 years old and possess a valid driver’s license to operate a company vehicle; current medical certification may be required.

Nice To Haves

• Prior warehouse distribution experience, including forklift operation.
• Knowledge of electrical products and systems.
• Working knowledge of Windows, the internet, email, and SAP software.

Responsibilities

• Receive incoming freight and check materials for damage or shortages.
• Distribute materials to the appropriate stock locations and maintain accurate locators and orderly shelves.
• Fill special orders, backorders, and customer orders as materials become available.
• Follow up with departments, carriers, and vendors regarding receiving discrepancies, damage, and shortages.
• Check and pack materials for delivery.
• Understand truck routes and coordinate deliveries using company trucks, freight companies, or other carriers as appropriate.
• Maintain shipping equipment and keep the work area clean and safe.
• Label and inventory batched managed material accurately as needed.
• Maintain delivery vehicles in clean, good working condition and monitor maintenance and mileage data as appropriate.
• Maintain daily driver logs and vehicle inspection sheets as appropriate.
• Operate and maintain equipment safely and comply with local, state, and federal traffic and safety regulations.
• Inform appropriate departments of stockouts, inventory discrepancies, and other inventory concerns.
• Assist City Desk and Will Call areas with customer service, order entry, order fulfillment, returns, expediting, technical assistance, and related functions as needed.
• Deliver materials to customer sites and assist with loading and unloading trucks as needed.
• Notify a supervisor of building or equipment maintenance or repair needs and security concerns.
• Perform other duties assigned by a supervisor or designate.

Benefits

• Health, dental, and vision benefits.
• Accident, critical illness, and hospital indemnity coverage.
• Flexible spending account (FSA) and health savings account (HSA).
• Employee Stock Ownership Plan (ESOP).
• Disability benefits.
• 401(k) retirement plan.
• Life insurance.
• Employee Assistance Program.
• Paid holidays.
• Paid volunteer time.
• Personal leave time.
• Bonuses for employee-owners upon achievement of branch and company goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed