Warehouse Associate

Mattress Firm•East Windsor, CT
•$19 - $20

About The Position

The Warehouse Associate supports Mattress Firm’s supply chain by receiving incoming products, picking and filling orders, packing and shipping orders, and storing inventory properly. The role also provides customer service during customer pickups and helps ensure safe, clean, and organized warehouse operations. Work is closely managed, follows specific instructions, and is reviewed for accuracy and adequacy. The position operates under immediate supervision, with contacts primarily involving the direct supervisor and others in the department.

Requirements

  • Strong communication skills.
  • Ability to pay close attention to detail.
  • Ability to manage time efficiently to complete work.
  • General knowledge of warehouse operations.
  • Knowledge of Powered Industrial Truck equipment and functions for product relocation and safety inspection.
  • Legal authorization to work in the United States without sponsorship; proof of eligibility to work in the United States is required.
  • Ability to lift or move up to 100 pounds.
  • Ability to perform the listed physical activities and meet the sight requirement for ensuring personal and others’ safety.

Nice To Haves

  • High school diploma or equivalent preferred.
  • At least 1 year of general work experience preferred.
  • Knowledge of Microsoft Office products preferred.

Responsibilities

  • Load and unload products from delivery trucks and vendor shipments.
  • Stage deliveries and store products in designated locations.
  • Date and rotate inventory according to schedule.
  • Inspect products for defects and damage when receiving or shipping.
  • Obtain appropriate authorized signatures on paperwork.
  • Assist with customer pickups and provide exceptional customer service.
  • Participate in inbound and outbound quality assurance processes.
  • Operate and maintain order pickers and warehouse equipment; potentially operate other specialized equipment to move and distribute freight.
  • Maintain grounds by picking up papers and trash and cleaning the parking lot and building entrance.
  • Keep stock and merchandise areas organized and clean.
  • Clean offices, bathrooms, warehouse floors, truck docks, and aisles by mopping, sweeping, and washing.
  • Empty trash containers, move materials to disposal areas, and recycle materials daily.
  • Clean and sanitize products according to Company standard operating procedures.
  • Complete required training modules and certifications by their due dates.
  • Follow safety policies and procedures to maintain a safe work environment.
  • Communicate professionally with internal and external contacts.
  • Follow Company policies and standards for appearance, functionality, and brand representation.
  • Communicate concerns or issues to leadership.
  • Carry out Company initiatives and other activities requested by the supervisor.
  • Maintain job knowledge by participating in educational opportunities.
  • Contribute ideas to optimize or improve the team, department, and Company.

Benefits

  • Excellent career growth opportunities through on-the-job training and development programs.
  • 401(k) with employer matching.
  • Mental health and life resources.
  • Medical, dental, prescription, and vision plans.
  • On-demand pay.
  • Base pay or uncapped commission.
  • Employee discounts on mattresses, sleep accessories, cell phones, electronics, travel, car and home loans.
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