Warehouse Associate

Niagara Bottling•Lancaster, TX

About The Position

The Warehouse Associate checks trucks in and out using WMS and is responsible for the quality and efficiency of trailer loading and unloading, including pallet handling. The role operates a forklift or works with the LGV (Laser Guided Vehicle) and handling system. Duties include inspecting outbound trailers, monitoring LGV activity, following SOPs to maintain inventory accuracy, preparing loads for cross-country shipments and customer requirements, and maintaining a clean and safe work environment. The position receives inbound orders, processes returns, manages finished-goods storage, identifies quality issues, validates new SKUs in WMS, corrects LGV alarms and blocked locations, monitors and prepares loads, and supports production with materials. It coordinates with logistics, transportation, production, scheduling, sales, drivers, and other contacts to ensure accurate and timely shipments. The Associate also maintains shipping and inventory records, participates in process improvement and cost reduction, and is expected to attend regularly and predictably. Duties may change with or without prior notice.

Requirements

  • High school diploma required.
  • No minimum years of experience required in the field or a similar manufacturing environment.
  • No minimum years of experience required in the position.
  • No minimum years of experience managing people or projects.
  • Experience requirements may be met through a combination of work experience and education.
  • Makes safety the number one priority, stays alert to safety issues, and escalates them promptly.
  • Prioritizes tasks based on department goals and resolves customer issues effectively.
  • Responds promptly and honors commitments to internal and external customers.
  • Adapts appropriately to unexpected changes and seeks solutions rather than placing blame.
  • Communicates clearly and promptly across levels and manages expectations effectively.

Nice To Haves

  • Associate's degree preferred.
  • Two years of experience in the field or a similar manufacturing environment preferred.
  • Two years of experience working in the position preferred.
  • Two years of experience managing people or projects preferred.
  • Experience requirements may be met through a combination of work experience and education.
  • Seeks to build technical knowledge by learning from experts and understands the interdepartmental impact of decisions and actions.
  • Looks for opportunities for personal growth and development.

Responsibilities

  • Receive inbound orders into WMS, including spring water, resin, corrugated materials, film, labels, parcel deliveries, and water transfers as needed.
  • Rebuild damaged pallets before restocking and process RMAs.
  • Consolidate finished-goods storage to maximize storage capacity.
  • Identify, report, and observe quality issues with finished goods and raw materials.
  • Validate new SKUs in WMS for proper LGV storage and handling; correct LGV alarms and blocked WMS locations.
  • Monitor loads and unload finished goods and raw-material deliveries using a forklift.
  • Maintain the pallet storage area, offload pallets from trailers, and stage them for LGV pickup.
  • Correct product spills and manually pull pallets from production as needed.
  • Supply production with non-inventory items such as glue, bags, and labels.
  • Prepare air-bag loads.
  • Facilitate information flow among logistics, production, and sales to support timely, accurate customer service.
  • Test and monitor resin and spring water.
  • Coordinate preload activities, including inspecting trailers to ensure loads are completed on time.
  • Check in trucks and communicate loading instructions to forklift drivers.
  • Provide correct loading documents or bills of lading and truck seals for departing trucks.
  • Maintain records and reports required for daily shipping and inventory control.
  • Participate in continued process improvement and cost reduction.
  • Maintain a clean, orderly, and safe warehouse.
  • Maintain regular and predictable attendance.
  • Make and answer phone calls using proper phone etiquette.
  • Communicate with internal and external contacts to ensure trucks are loaded on time and troubleshoot issues.
  • Coordinate with transportation and production/scheduling to keep shipments flowing in and out of the warehouse as scheduled.
  • Operate a forklift when needed.

Benefits

  • Paid time off for holidays, sick time, and vacation time.
  • Paid parental and caregiver leaves.
  • Medical coverage, including virtual care options.
  • Dental coverage.
  • Vision coverage.
  • 401(k) with company match.
  • Health Savings Account with company match.
  • Flexible Spending Accounts.
  • Expanded mental wellbeing benefits, including free counseling sessions for team members and household family members.
  • Family-building benefits, including enhanced fertility benefits for IVF and fertility preservation, plus adoption, surrogacy, and doula reimbursements.
  • Income protection, including life and AD&D insurance, short- and long-term disability, critical illness coverage, and an accident plan.
  • Special discount programs, including pet plans, prepaid legal services, identity theft protection, car rental, and airport parking.
  • Tuition reimbursement, college savings plan, and scholarship opportunities.
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