Warehouse Associate

East Coast Metal Distributors•Conyers, GA

About The Position

The Warehouse Associate supports branch operations by expediting customer orders and maintaining a clean, orderly warehouse. The role verifies, documents, and incorporates incoming inventory shipments into branch inventory; prepares and ships orders; and assists customers collecting counter sales orders. The associate uses material-handling equipment safely, reports discrepancies and unsafe conditions, and completes other duties assigned by the Warehouse Manager. The position is primarily performed in a warehouse setting. Work may also take place in areas that are dimly lit or exposed to wet or humid conditions, fumes, airborne particles, toxic or caustic chemicals and gases, outdoor weather, extreme temperatures, and loud noise. Physical activities include lifting and carrying materials weighing up to 20 pounds, with occasional standing, bending, stooping, and walking.

Requirements

  • High school diploma or GED equivalent; related experience, advanced training, or an equivalent combination of education and experience may be substituted.
  • Computer literacy and knowledge of Microsoft Office products.
  • Ability to use general office machines and a multi-line telephone.
  • Strong communication and interpersonal skills.
  • Ability to read and understand informational documents, procedures, and correspondence, and to write correspondence with proper format, punctuation, spelling, and grammar.
  • Ability to communicate effectively in English with customers and employees, follow verbal and written instructions, and maintain a conversational, professional voice.
  • Ability to add, subtract, multiply, and divide.
  • Ability to apply common-sense understanding to carry out written or oral instructions.
  • Ability to use office machines and equipment with average eye, hand, and foot coordination.
  • Ability to use computers, calculators, copy machines, facsimile machines, and other general office equipment; extensive computer monitor, keyboard, and telephone use is required.
  • Ability to lift and carry moderately heavy objects, equipment, or materials weighing up to 20 pounds; occasional standing, bending, stooping, and walking are required.
  • Ability to talk and hear, and maintain a positive physical appearance when interacting with the public and employees.
  • Willingness to work overtime, holidays, and weekends as requested by the Branch Operations Manager.

Nice To Haves

  • Previous counter sales, HVAC, or customer service experience is desired.

Responsibilities

  • Represent East Coast Metal Distributors by wearing a clean, company-provided uniform.
  • Obtain products for counter sales orders and greet customers with their orders.
  • Verify items and quantities on pick tickets and transfer requests, and initial and date the documents.
  • Notify the Warehouse Manager of discrepancies in outgoing shipments.
  • Help other warehouse personnel verify items and quantities, and initial and date the documents.
  • Secure, stage, and ship orders via LTL, UPS, and East Coast Metal Distributors delivery vehicles.
  • Unload incoming inventory and verify items and quantities against vendors’ packing lists, documenting arrival and initialing and dating the documents.
  • Notify the Warehouse Manager of discrepancies in incoming shipments.
  • Submit packing lists so items can be entered into warehouse inventory.
  • Incorporate inventory shipments into warehouse inventory.
  • Become proficient and certified in Fork Truck Safety and Operations.
  • Use material-handling equipment safely and correctly.
  • Notify the Warehouse Manager and Branch Operations Manager about needed service or repairs and observed unsafe conditions involving material-handling equipment or company properties.
  • Immediately report any injury.
  • Maintain a clean, neat, and orderly warehouse.
  • Complete other duties assigned by the Warehouse Manager.
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