Warehouse Associate

Mr. Rooter Plumbing•Virginia Beach, VA

33d•Onsite

About The Position

Mr. Rooter Plumbing of Virginia Beach is looking for a reliable Warehouse Associate to manage inventory, support service technicians, and coordinate fleet maintenance. This role is crucial for ensuring that our service technicians have the necessary parts, equipment, and materials to perform their jobs effectively. The ideal candidate will be organized, detail-oriented, and capable of maintaining accurate inventory records. Responsibilities include receiving and storing parts, stocking service vehicles, managing tool and equipment check-outs, processing returns, and assisting with fleet maintenance coordination. The role also involves maintaining a safe and organized warehouse environment and utilizing Microsoft Office Suite for record-keeping and communication.

Requirements

Reliable.
Ability to keep inventory records accurate.
Proficiency in Microsoft Excel, Word, and Outlook.
Ability to operate material-handling equipment such as pallet jacks and hand trucks safely.
Ability to store and handle chemicals, gas fittings, and other regulated materials per safety data sheets and company policy.

Nice To Haves

Experience in a warehouse environment.
Experience with inventory systems.
Experience with fleet maintenance coordination.

Responsibilities

Receive, inspect, and verify incoming shipments against purchase orders and packing slips; report shortages, damages, and backorders.
Label, organize, and store plumbing parts, fittings, fixtures, pipe, and equipment so every item has a defined location.
Maintain accurate inventory counts; perform regular cycle counts and assist with periodic full physical inventories.
Enter receipts, transfers, and adjustments in the inventory system and reconcile discrepancies promptly.
Monitor stock levels and maintain min. / max. levels of inventory.
Restock service vehicles to established truck stock lists so technicians start each day fully equipped.
Pull, stage, and package special-order parts and materials for scheduled jobs.
Issue and track tools and equipment (drain machines, jetters, cameras, locators, specialty tools), and log check-out and return.
Process returns from technicians, including unused materials, warranty parts, and defective items; manage vendor returns and core credits.
Pick up parts and materials from local supply houses as needed, using a company vehicle.
Schedule preventive maintenance (oil changes, tire rotations, inspections) and track service intervals for each vehicle.
Coordinate repairs with vendors and shops, and arrange drop-off, pickup, and loaner or spare vehicles to minimize technician downtime.
Review vehicle inspection checklists from technicians and follow up on reported issues.
Report vehicle condition and maintenance status to the Service Manager.
Keep the warehouse, shelving, and loading areas clean, organized, and free of hazards.
Operate material-handling equipment such as pallet jacks and hand trucks safely.
Store and handle chemicals, gas fittings, and other regulated materials per safety data sheets and company policy.
Assist with basic equipment cleaning and readiness checks before tools are reissued.
Use Microsoft Excel, Word, and Outlook to maintain inventory logs, prepare reports, and communicate with vendors and staff.
Track usage trends and help identify slow-moving, overstocked, or frequently short items.
Support month-end inventory reporting and audits.