Warehouse Associate

Forward Air Services • Coppell, TX

17d • Onsite

About The Position

The Warehouse Associate supports daily customer order fulfillment and warehouse operations at an assigned facility. The role is cross-trained across multiple warehouse disciplines and supports receiving, order fulfillment, picking, packing, shipping, returns, replenishment, inventory control, value-added services, and related administrative functions. The associate helps ensure inventory is handled safely, accurately, and efficiently, while maintaining operational documentation and coordinating with site leaders, carriers, drivers, and internal support teams to support safety, productivity, accuracy, and service quality.

The position is 100% on-site and takes place in a non-climate-controlled warehouse and dock environment. Work may involve moving equipment and vehicles, temperature extremes, occasional outdoor work and precipitation, exhaust, dust, and moderate to loud noise. The role requires extensive physical activity during shifts of 8–12 hours, including standing, walking, bending, and lifting freight. Base pay is $21.00.

Requirements

• High school diploma or GED equivalent required.
• Ability to communicate effectively in English, verbally and in writing, to understand safety and operational instructions, work assignments, and freight documentation.
• Ability to recognize numbers, labels, barcodes, and freight markings accurately and perform basic arithmetic to verify counts, quantities, and weights.
• Willingness and ability to learn and use warehouse, logistics, shipment-tracking, and basic computer systems, handheld scanners, and freight-tracking devices in a fast-paced, metrics-driven environment.
• Ability to safely operate box cutters, cardboard balers, and material handling equipment and dock tools as required by the site.
• Ability to maintain regular and predictable attendance.
• Ability to perform extensive standing, walking, bending, stooping, kneeling, crouching, reaching, and twisting during 8–12-hour shifts.
• Ability to lift, push, pull, and carry freight up to 50 pounds without assistance, and occasionally lift freight up to 75 pounds with assistance or mechanical aids.
• Vision, hearing, and verbal communication skills sufficient to work safely in a noisy dock environment.
• Demonstrated discretion and confidentiality when handling and protecting sensitive information.
• Ability to commute to and work in a 100% on-site setting, safely around moving equipment, vehicles, and freight, in a non-climate-controlled environment with temperature extremes and other stated exposures.
• Willingness to work assigned schedules that may include nights, weekends, holidays, and overtime as required by business needs.

Nice To Haves

• Valid forklift certification or licensure; alternatively, ability to obtain certification before operating equipment is preferred.

Responsibilities

• Load, unload, move, stage, sort, and position inventory using approved lifting techniques and appropriate material handling equipment.
• Pick, pack, label, and prepare freight for shipping and delivery according to operating procedures.
• Label, scan, track, and document freight using handheld scanners and company systems.
• Verify incoming shipments against packing lists and follow receiving, consolidating, and staging procedures.
• Store cargo in assigned locations using cargo boards, pallets, and designated storage methods.
• Fulfill daily picking and order requirements according to KPIs, client SLAs, and established procedures.
• Report inventory discrepancies, shortages, and picking issues promptly to the Warehouse Supervisor.
• Perform value-added services according to client guidelines, including ticketing, labeling, hanging, folding, and inspecting inventory.
• Follow inventory control procedures and coordinate shortages, discrepancies, and adjustments with the Inventory Supervisor as needed.
• Complete quality checks and cycle count requests, document findings, and report results as required.
• Ensure outbound shipments meet quality assurance standards and client, order-type, and carrier requirements.
• Pack and process orders according to client-specific and order-type procedures; apply correct shipping labels and stage completed orders in assigned outbound locations.
• Replenish designated pick or pallet locations by transferring pallets and cartons to support open orders.
• Inspect and process returns, identifying damaged inventory and stock eligible for return to inventory, and restocking accordingly.
• Communicate space constraints, operational roadblocks, and safety concerns to site leadership.
• Perform routine warehouse and site maintenance, including sweeping, collecting and disposing of debris and trash, and operating a cardboard baler.
• Safely operate and assist with material handling equipment and dock tools while following safety, OSHA, and PPE requirements.
• Work assigned schedules, including nights, weekends, holidays, and overtime as required by business needs.
• Perform other duties as assigned to meet evolving business needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED