Warehouse Associate

Mattress Firm•Romeoville, IL
•Onsite

About The Position

The Warehouse Associate supports Mattress Firm’s supply chain by receiving incoming products, picking and filling orders, packing and shipping orders, and storing inventory properly. The role also helps ensure timely deliveries and product setup, provides customer service during pickups, and follows safety policies and procedures. Work is performed in a warehouse environment under close supervision, following specific instructions, with performance regularly checked. The position works primarily with a direct supervisor and others in the department to exchange information.

Requirements

  • Strong communication skills.
  • Ability to pay close attention to detail.
  • Ability to manage time efficiently and complete work.
  • Knowledge of general warehouse operations.
  • Knowledge of powered industrial truck equipment and functions, including product relocation and safety inspection.
  • Legal authorization to work in the United States without sponsorship; proof of eligibility to work in the United States is required.
  • Ability to lift or move up to 100 pounds.
  • Ability to sit, stand, walk, talk, and hear frequently; use hands and fingers; reach with hands and arms; and occasionally stoop, kneel, crouch, or crawl.
  • Sight is required to ensure personal and others’ safety.

Nice To Haves

  • High school diploma or equivalent preferred.
  • At least 1 year of general work experience preferred.
  • Knowledge of Microsoft Office products preferred.

Responsibilities

  • Load and unload products from delivery trucks and vendor shipments.
  • Stage deliveries and store products in designated locations.
  • Date and rotate inventory according to schedule.
  • Inspect products for defects and damage when receiving or shipping.
  • Obtain appropriate authorized signatures on paperwork.
  • Assist with customer pickups and provide exceptional customer service.
  • Participate in inbound and outbound quality assurance processes.
  • Operate and maintain order pickers and warehouse equipment; operate other specialized freight-moving equipment as needed.
  • Maintain grounds by picking up papers and trash and cleaning the parking lot and building entrance.
  • Keep stock and merchandise areas organized and clean.
  • Clean offices, bathrooms, warehouse floors, truck docks, and aisles by mopping, sweeping, and washing.
  • Empty trash containers, transport waste to disposal areas, and recycle materials daily.
  • Clean and sanitize products according to Company standard operating procedures.
  • Complete required training modules and certifications by their due dates.
  • Follow safety policies and procedures to maintain a safe work environment.
  • Communicate professionally with internal and external contacts.
  • Follow Company policies and standards for appearance, functionality, and brand representation.
  • Communicate concerns or issues to leadership to support department and company operations.
  • Carry out company initiatives and other activities requested by the supervisor.
  • Update job knowledge by participating in educational opportunities.
  • Contribute ideas to optimize or improve the team, department, and Company.

Benefits

  • Excellent career growth opportunities through on-the-job training and development programs.
  • 401(k) with employer matching.
  • Mental health and life resources.
  • Medical, dental, prescription, and vision plans.
  • On-demand pay.
  • Base pay or uncapped commission.
  • Employee discounts on mattresses, sleep accessories, cell phones, electronics, travel, car and home loans.
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