Warehouse Associate

POOLCORP • Phoenix, AZ

10d • $18 - $22 • Onsite

About The Position

The Warehouse Associate ensures customers receive the products they need for landscape jobs when they need them through inventory management, customer service, teamwork, and a positive attitude. The role supports walk-in and phone customers, fulfills orders for delivery or pickup, assists with truck loading, receives and tracks shipments, processes returns, and maintains inventory. It also involves operating a forklift, keeping shelves and the yard organized, and maintaining a clean, safe, and secure facility. The position may also assist with customer service and order entry. Horizon notes that employees in this role have opportunities to advance into management positions at the sales center and regional levels.

This is an onsite position at Horizon’s Phoenix, Arizona sales center. The stated schedule is Monday through Friday, 7:30 AM to 4:00 PM. Pay is $18–$22 per hour, with the opportunity to earn up to $2,500 through performance bonuses. Overtime may also provide an opportunity to earn more.

Requirements

• Follow and carry out instructions with minimal supervision.
• Maintain composure in a fast-paced environment serving business owners with urgent needs.
• Recognize patterns and discrepancies and make decisions according to established criteria or procedures.
• Be a cooperative and dependable team player.
• Understand how behind-the-scenes actions can affect customer service.
• Have the aptitude to learn evolving computer systems, programs, handheld technology, and processes.
• Frequently lift and move items weighing up to 20 pounds and occasionally lift and move items weighing up to 75 pounds.
• Possess or obtain forklift certification.
• Be at least 18 years of age.

Nice To Haves

• High school diploma or GED.
• Bilingual in English and Spanish.
• Prior experience in distribution or warehousing.

Responsibilities

• Greet walk-in and phone customers, help them locate products, and direct them to an appropriate team member for additional assistance.
• Accurately pull, fill, and pack orders for delivery or pickup, communicating with team members and customers during fulfillment.
• Assist with loading the delivery truck.
• Receive shipments, enter them into inventory, process returns accurately, and maintain inventory through audits.
• Operate a forklift safely and efficiently, maintain required certification, perform vehicle safety checks, and report discrepancies to a supervisor.
• Help keep shelves and the yard stocked and organized.
• Perform housekeeping duties to maintain a clean, safe, and secure facility, including end-of-day equipment storage and closing procedures.
• Help with customer service and order entry when necessary.
• Perform other duties as assigned.

Benefits

• Group medical insurance.
• Prescription coverage.
• Dental insurance.
• Vision insurance.
• Life insurance.
• 401(k) with a company match.
• Employee stock purchase program.
• Seasonal sales and rewards programs.
• Employee Assistance Program.
• Exclusive vendor discounts for POOLCORP and Horizon employees.
• Tuition reimbursement.
• Training and continuous learning opportunities.
• Opportunity to earn additional income through overtime.
• Performance bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed