Warehouse Associate

Bedrosians Tile and Stone•Boise, ID

19d

About The Position

Warehouse associates are responsible for incoming and outgoing products and orders. The role involves inspecting pallets to ensure products match their SKUs, managing and reporting inventory accurately, following invoicing and pickup protocols, and safely helping customers load their orders. Associates maintain a clean, organized, and safe warehouse, follow company policies and safety procedures, and provide professional customer service. Depending on the location, duties may overlap with Customer Service or Showroom Sales Representative roles, including product knowledge, order entry and follow-up, invoicing, and order fulfillment.

Requirements

Verbal English communication skills.
Close attention to detail and a high level of accuracy.
Self-motivated, proactive, and willing to take the extra step.
Possess a flexible work schedule.
Ability to lift 100 lbs.

Nice To Haves

Prior warehouse experience.
Bilingual in Spanish.

Responsibilities

Maintain an organized, clean, and safe warehouse environment.
Manage inventory, conduct cycle counts, and assist with corporate inventory counts.
Report inventory discrepancies to the branch manager.
Assist customers with loading and unloading vehicles and follow proper invoicing protocols.
Follow receiving procedures, including thorough product inspections.
Maintain the warehouse breakage list and report it to the branch manager weekly.
Inspect forklifts and other warehouse equipment daily and report issues to management.
Communicate with customer service staff about order discrepancies or issues.
Maintain cleanliness, organization, signage, and stock in the Factory Outlet and slab yard, where applicable.
Assist clients with questions about products or orders.
Pull stock orders and branch transfers and process them promptly.
Follow warehouse safety protocols and instructions; attend safety meetings and help conduct safety inspections.
Maintain a high level of customer service and professionalism.
Multitask and prioritize work through effective time management.
Work cooperatively in a team environment and within company policies, procedures, goals, and directives.
Perform other duties as required.
Where duties overlap with customer service or showroom sales, learn current and new product lines; enter orders, follow up on back-orders, invoice orders, follow pickup procedures, and follow protocols for pulling, packing, strapping, staging, unloading, shipping, and receiving.