Warehouse Associate

Border States•Charlotte, NC

1d•Onsite

About The Position

The Warehouse Associate supports warehouse operations by receiving incoming freight, checking for damage or shortages, distributing material to stock locations, filling orders and special orders, and maintaining accurate, organized inventory. The role follows up on receiving discrepancies with relevant departments, carriers, and vendors; checks and packs material for delivery; and helps coordinate shipping based on truck routes, special requests, and shipping needs. The associate maintains shipping equipment, assigned stock locations, and a clean and safe work area. Depending on the work assigned, the role may include maintaining a delivery vehicle, tracking mileage and maintenance, keeping driver logs and inspection sheets, operating equipment safely, and delivering materials to customer sites. The position may also assist City Desk and Will Call with customer service and order-related tasks and help load and unload trucks. The position is located in Charlotte, North Carolina. Border States is an employee-owned electrical supply distributor with approximately 130 locations in 31 states. The company describes its employee-owners as empowered to make decisions and emphasizes customer service, safety, and adding value to customer relationships.

Requirements

Two years of work experience preferred.
If driving, must be at least 21 years old and possess a valid driver's license to operate a company vehicle; current medical certification may be required.
Working knowledge of Windows, internet, email, and SAP software is a plus.
Work safely and follow Border States safety program guidelines and policies.
Communicate effectively in English through reading, writing, and speaking.
Ability to plan and organize effectively.
Excellent customer service skills; must be competent, accurate, responsive, and engaged.
Ability to perform job duties accurately, efficiently, and safely.
Ability to meet the listed physical activity and material-handling demands, with or without reasonable accommodation.

Nice To Haves

Prior warehouse distribution experience, including forklift operation.
Knowledge of electrical products and systems.
PC working knowledge of Windows, internet, email, and SAP software.

Responsibilities

Receive incoming freight and check materials for damage or shortages.
Distribute material to the appropriate stock locations and maintain correct inventory locators and orderly shelves.
Fill special orders, backorders, and customer delivery orders as material is received.
Follow up with departments, carriers, and vendors regarding receiving discrepancies, damages, and shortages.
Check and pack material for delivery.
Understand truck routes and coordinate deliveries with company trucks, freight companies, or other carriers as appropriate.
Maintain shipping equipment and keep the work area clean and safe.
Label and inventory all batched managed material as needed.
Maintain delivery vehicles in good working condition and monitor maintenance and mileage data, as appropriate.
Maintain daily driver logs and vehicle inspection sheets, as appropriate.
Operate and maintain equipment safely and follow local, state, and federal traffic and safety regulations.
Inform the appropriate departments of stockouts, inventory discrepancies, and other inventory concerns.
May assist City Desk and Will Call with customer service tasks, including order entry, order filling, returns, expediting, technical assistance, and Will Call.
May deliver material to customer sites and assist with loading and unloading trucks.
Notify a supervisor of building or equipment maintenance needs, repair needs, or security concerns.
Perform other duties assigned by a supervisor or designate.