Warehouse Associate

East Coast Metal Distributors•North Charleston, SC
•Onsite

About The Position

The Warehouse Associate supports branch operations by expediting customer orders and maintaining a clean, orderly warehouse. The role includes verifying and documenting incoming inventory, incorporating shipments into branch inventory, preparing outgoing orders, and assisting customers with counter sales orders. The associate must use material-handling equipment safely, report discrepancies and unsafe conditions, and complete other duties assigned by the Warehouse Manager.

Requirements

  • High school diploma or GED equivalent; related experience, advanced training, or an equivalent combination of education and experience may be substituted.
  • Computer literacy and knowledge of Microsoft Office products.
  • Ability to use general office machines and a multi-line telephone.
  • Strong communication and interpersonal skills.
  • Ability to read and comprehend informational documentation, procedures, and correspondence; write correspondence with proper format, punctuation, spelling, and grammar; communicate effectively with customers and employees in English; and follow verbal and written instructions.
  • Ability to add, subtract, multiply, and divide.
  • Ability to apply common-sense understanding to written or oral instructions.
  • Ability to use office machines and equipment and demonstrate average eye, hand, and foot coordination.
  • Ability to lift or carry moderately heavy objects, equipment, or materials weighing up to 20 pounds; occasional standing, bending, stooping, and walking are required.
  • Ability to operate computers, calculators, copy machines, facsimile machines, and other general office equipment; extensive use of a computer monitor, keyboard, and telephone is required.
  • Close, distance, peripheral, and color vision needed for reading.
  • Ability to talk and hear, and maintain a positive physical appearance when interacting with the public and internal employees.
  • Willingness to work overtime, holidays, and weekends as requested by the Branch Operations Manager.

Nice To Haves

  • Previous counter sales, HVAC, or customer service experience is desired.

Responsibilities

  • Represent East Coast Metal Distributors by wearing a clean, company-provided uniform.
  • Obtain products for counter sales orders and greet customers with their orders.
  • Verify items and quantities on pick tickets and transfer requests, initial and date the documents, and report discrepancies in outgoing shipments to the Warehouse Manager.
  • Assist other warehouse personnel by verifying items and quantities and initialing and dating the relevant documents.
  • Secure, stage, and ship orders via LTL, UPS, and East Coast Metal Distributors delivery vehicles; report discrepancies in outgoing shipments to the Warehouse Manager.
  • Unload incoming inventory, document its arrival, verify items and quantities against vendors’ packing lists, initial and date the documents, and report discrepancies to the Warehouse Manager.
  • Submit packing lists for entry of items into warehouse inventory.
  • Incorporate inventory shipments into warehouse inventory.
  • Become proficient and certified in Fork Truck Safety and Operations.
  • Use all material-handling equipment safely and correctly.
  • Notify the Warehouse Manager and Branch Operations Manager of needed service or repairs, or unsafe conditions involving material-handling equipment or company property.
  • Immediately report any injury.
  • Maintain a clean, neat, and orderly warehouse.
  • Complete other duties assigned by the Warehouse Manager.
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