Warehouse Associate

Border States•Kansas City, KS

25d•Onsite

About The Position

The Warehouse Associate supports warehouse operations by receiving and inspecting incoming freight, placing material in designated stock locations, filling customer orders and special orders, and following up on receiving discrepancies, damage, and shortages. The role also supports shipping and delivery operations, maintains inventory locations and equipment, and helps keep the work area safe and orderly. Depending on assigned duties, the associate may coordinate shipments, maintain delivery vehicles and driver records, and deliver materials to customer sites. The associate may also assist City Desk and Will Call teams with customer service, order entry, returns, expediting, technical assistance, and related tasks. The position requires safe operation of warehouse equipment and compliance with applicable safety and traffic regulations. Physical activities include frequent handling and fingering, frequent use of tools and forklift operation, and occasional lifting and carrying across a range of weights.

Requirements

Excellent interpersonal communication skills, including reading, writing, and speaking in English.
Ability to plan and organize effectively.
Excellent customer service skills; able to be competent, accurate, responsive, and engaged.
Ability to perform job duties accurately, efficiently, and safely.
Follow Border States safety program guidelines and policies.
If driving, be at least 21 years old and possess a valid driver’s license to operate a company vehicle; current medical certification may be required.

Nice To Haves

Two years of work experience preferred.
Prior warehouse distribution experience preferred, including forklift operation and knowledge of electrical products or systems.
Working knowledge of Windows, the internet, email, and SAP software is a plus.

Responsibilities

Receive incoming freight and inspect materials for damage or shortages.
Distribute materials to their proper stock locations and maintain neat, orderly shelves with correct inventory locators.
Fill special orders, backorders, and customer orders for delivery.
Follow up with relevant departments, carriers, and vendors regarding receiving discrepancies, damage, and shortages.
Check and pack materials for delivery.
Understand truck routes and coordinate deliveries using company trucks, freight companies, or other carriers as appropriate.
Maintain shipping equipment and keep the work area clean and safe.
Label and inventory batched managed material accurately, as needed.
Maintain delivery vehicles in clean, good working condition and monitor maintenance and mileage data, as appropriate.
Maintain daily driver logs and vehicle inspection sheets, as appropriate.
Operate and maintain equipment safely and follow local, state, and federal traffic and safety regulations.
Support warehouse operations and inform appropriate departments of stock-outs, inventory discrepancies, and other inventory concerns.
May assist City Desk and Will Call with customer service, order entry, order fulfillment, returns, expediting, technical assistance, and related functions.
May deliver materials to customer sites and assist with loading and unloading trucks.
Notify a supervisor of building or equipment maintenance and repair needs or security concerns.
Perform other duties assigned by a supervisor or designate.