Warehouse Associate

Mattress Firm • Jacksonville, FL

1d • $17 - $19

About The Position

The Warehouse Associate supports Mattress Firm’s supply chain by receiving incoming products, picking and filling orders, packing and shipping orders, and ensuring inventory is stored properly. The role helps ensure the final step of the Mattress Firm shopping experience runs smoothly, communicates with customers to provide service, and follows safety policies and procedures.

The position operates under immediate supervision, follows specific and detailed directions, and has work reviewed for accuracy and adequacy. Contacts are primarily with the direct supervisor and others in the group or department to exchange information.

Requirements

• Strong communication skills.
• Ability to pay close attention to detail.
• Ability to manage time efficiently and complete work.
• General knowledge of warehouse operations.
• Knowledge of the equipment and function of Powered Industrial Trucks for product relocation and safety inspection.
• Legal authorization to work in the United States without sponsorship; proof of eligibility to work in the United States is required.
• Ability to lift or move up to 100 pounds.
• Ability to meet the stated physical demands, including frequent sitting, standing, walking, talking, and hearing; use of hands and fingers; reaching; occasional stooping, kneeling, crouching, or crawling; and sight sufficient to ensure personal and others’ safety.

Nice To Haves

• High school diploma or equivalent.
• At least 1 year of general work experience.
• Knowledge of Microsoft Office products.

Responsibilities

• Load and unload products from delivery trucks and vendor shipments.
• Stage deliveries and store products in designated locations.
• Ensure inventory is dated and rotated according to schedule.
• Inspect products for defects and damage when receiving or shipping.
• Obtain appropriate, authorized signatures on paperwork.
• Assist with customer pickups and provide exceptional customer service.
• Participate in inbound and outbound quality assurance processes.
• Operate and maintain order pickers and warehouse equipment; may operate other specialized equipment to move and distribute freight.
• Maintain the grounds by picking up papers and trash and cleaning the parking lot and building entrance.
• Keep the stock and merchandise area organized and clean.
• Clean offices, bathrooms, warehouse floors, truck docks, and aisles by mopping, sweeping, and washing.
• Remove trash daily and transport materials to disposal areas; recycle materials.
• Clean and sanitize products according to Company standard operating procedures.
• Complete required training modules and certifications by their due dates.
• Follow safety policies and procedures to maintain a safe work environment.
• Communicate professionally with internal and external contacts.
• Follow Company policies and standards for appearance, functionality, and brand representation.
• Communicate concerns or issues to leadership to support efficient department and company operations.
• Execute company initiatives and other activities requested by the supervisor.
• Maintain job knowledge by participating in educational opportunities.
• Contribute ideas to improve the team, department, and Company.

Benefits

• Career growth opportunities through on-the-job training and development programs.
• 401(k) with employer matching.
• Mental health and life resources.
• Medical, dental, prescription, and vision plans.
• On-demand pay.
• Base pay or uncapped commission.
• Employee discounts on mattresses, sleep accessories, cell phones, electronics, travel, car and home loans.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED