Warehouse Associate

Real Floors•Austin, TX

9h•Hybrid

About The Position

The Quality Assurance Technician (QA Tech) is responsible for supporting both warehouse operations and field-based quality assurance efforts. This role is primarily warehouse-focused, including receiving, processing, and preparing flooring materials for installation, while also serving as a key resource in ensuring the quality of completed flooring installations in the field. He/she is trained to inspect flooring installations, identify potential issues, and perform minor repairs as needed. The QA Tech also supports daily warehouse functions such as inventory control, order preparation, and material handling. This position will require both warehouse work and travel to job sites, and will occasionally involve picking up and delivering materials to subcontractors or customer locations. A valid driver’s license and clean driving record are required.

Requirements

A valid driver's license and a clean driving record are required to perform the essential job duties.
Ability to lift and carry 50–75 lbs. on a regular basis.
Strong attention to detail and organizational skills.
Ability to perform basic math functions for measuring and cutting materials.
Able to perform floor covering repairs if the need arises (training provided within first 3 months).

Nice To Haves

Prior warehouse, inventory, or material handling experience preferred.
Flooring experience (carpet, vinyl, etc.) is a plus, but not required.
Forklift experience is a plus, but not required.
Being fluent in both English and Spanish is preferred, although not required.

Responsibilities

Receive, unload, and process incoming flooring materials and shipments.
Prepare and complete flooring orders for pickup by subcontracted installers.
Measure, cut, label, and stage flooring materials accurately.
Load subcontractor vehicles with materials and supplies for customer orders.
Perform inventory control tasks including cycle counts and inventory tracking.
Maintain a clean, organized, and safe warehouse environment.
Operate warehouse equipment such as forklifts (if certified).
Drive a company vehicle to multifamily job sites to inspect flooring installations.
Report unacceptable results and follow up on incidents to confirm resolution in a timely manner.
Identify installation defects and, if able, remedy minor issues using company tools.
Log all quality inspections and in-person customer interactions.
Meet with subcontracted flooring installers to discuss installation issues and expectations.
Assist with material delivery and pickup to and from job sites as needed.
Meet with customers, including property managers and maintenance personnel, as required.
Stay up to date on product knowledge and installation methods through training.
Perform all other duties assigned by management.