Warehouse Associate

SCP Distributors • Phoenix, AZ

9d • Onsite

About The Position

The Warehouse Associate ensures customers receive the products they need for landscape jobs when they need them through disciplined inventory management, customer service, teamwork, and a positive attitude. The role supports order fulfillment, shipment receiving, inventory accuracy, facility organization, and customer service. Horizon notes that employees have advanced from this position to sales center and regional management roles.

Requirements

• Follow and carry out instructions with minimal supervision.
• Maintain composure in a fast-paced environment serving business owners with urgent needs.
• Recognize patterns and discrepancies and make decisions according to established criteria or procedures.
• Be a cooperative and dependable team player.
• Understand how behind-the-scenes actions can affect customer service.
• Learn evolving computer systems, programs, handheld technology, and processes.
• Frequently lift and move items weighing up to 20 pounds and occasionally up to 75 pounds.
• Possess or obtain forklift certification.
• Be at least 18 years of age.

Nice To Haves

• High school diploma or GED.
• Bilingual English/Spanish skills.
• Prior distribution or warehousing experience.

Responsibilities

• Greet walk-in and phone customers, help them locate products, and direct them to an appropriate team member for additional assistance.
• Accurately pull, fill, and pack orders for delivery or pickup, communicating with team members and customers during fulfillment.
• Assist with loading the delivery truck.
• Receive shipments, enter them into inventory, process returns accurately, and maintain inventory through audits.
• Operate a forklift safely and efficiently, maintain required certification, perform vehicle safety checks, and report discrepancies to a supervisor.
• Help keep shelves and the yard stocked and organized.
• Perform housekeeping to maintain a clean, safe, and secure facility, including end-of-day equipment storage and closing procedures.
• Help with customer service and order entry when necessary.
• Perform other duties as assigned.

Benefits

• Group medical and prescription insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) with a company match
• Employee stock purchase program
• Seasonal sales and rewards programs
• Employee Assistance Program
• Exclusive vendor discounts
• Tuition reimbursement
• Training and continuous learning opportunities
• Overtime opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed