Warehouse Associate (Full-Time, Contract)

Vancouver Aquarium•Vancouver, BC

5d•CA$19 - CA$25•Onsite

About The Position

Reporting to the Manager, Stockroom, this role is responsible for inventory control, organization and maintenance for the Vancouver Aquarium’s retail warehouse and Gift Shops. The Warehouse Associate supports the highest level of customer service behind the scenes and on the floor ensuring appropriate stock levels and stepping into the Retail Sales Associate role as needed.

Requirements

2 years of high volume retail sales experience selling products
1-2 years Customer Service experience or equivalent
Valid class 5 driver's license
Excellent internal and external customer service and communication skills
High level of consistency and accuracy with data entry and paperwork
Excellent judgment and prioritization skills; highly self-motivated
Basic knowledge of MS Office: Outlook, Word and Excel
Ability to lift and move 20 kgs
Active demonstration of the company’s values and missions

Nice To Haves

Flexibility and availability in schedule are required during the week, including evenings, weekends and holidays. Job will occasionally require long hours during the busy season.
Ability to work outdoor in all weather conditions

Responsibilities

Receive, price, and determine proper storage methods and stock location based on turnover and environmental/physical capabilities of facility
Verify inventory of packing slips to physical counts of stock: investigate discrepancies and adjust for errors and defects
Process and coordinate shipments of website and catalog orders
Conduct monthly inventory audits
Assist with the annual inventory audit
Restock and maintain product levels in retail outlets; Gift Shop, off-site retail shops, satellite retail kiosks etc.
Transport product between retail locations; company vehicle provided
Maintain warehouse cleanliness, supplies, tools and equipment; ensure appropriate disposal of garbage, cardboard and recyclables
Perform Retail Sales Associate duties as needed; on the floor cashier, customer service sales etc.
Respond to customers and cashiers’ questions concerning merchandise
Provide assistance and support to warehouse volunteers
Answer phones and perform other duties as assigned
Promptly aid in Emergency protocol
Maintain organizational safety standards
Continually improve our impact on the environment and greening of operations
Perform additional duties of a similar nature or level as required