Warehouse Associate

Retail and Dining Positions • Austin, TX

2d

About The Position

The Warehouse Associate supports warehouse operations both on and off the airport site. The role performs shipping and receiving functions, including unloading trucks, pulling and packing products, deliveries, stocking, and daily maintenance and recovery for the platform’s concepts. Associates support inventory control and distribution while providing first-class service to customers, business partners, and team members. They are expected to follow company service standards and core values, contribute to a safe and respectful workplace, and comply with applicable rules, regulations, and food-safety requirements. The position description may change during employment, and additional duties may be assigned.

Requirements

• High school diploma or GED.
• At least 1 year of Food and Beverage or Retail warehouse and/or customer service experience.
• ServSafe Food Handlers certification or equivalent, as required by the brand and applicable jurisdictions.
• Ability to prioritize and handle several projects or tasks at once.
• Ability to take direction and collaborate in a team environment.
• Ability to work in a high-energy, demanding environment.
• Math skills to calculate costs, make change, and verify invoices.
• Effective communication skills and ability to work independently and with team members.
• Ability to work unsupervised for extended periods and exercise good judgment with customers and peers.
• Excellent customer service skills and ability to communicate effectively in English.
• Strong self-motivation, leadership, organizational, and interpersonal skills.
• Ability to adapt to changing priorities and unexpected situations.
• Proficiency in reading, writing, and mathematics in English.
• Ability to lift at least 50 pounds and perform essential duties involving standing, bending, reaching, gripping, climbing a ladder, and walking long distances.
• Ability to stand for long periods and work in an environment with varying temperatures.

Responsibilities

• Provide courteous, friendly, efficient service to customers and team members, and uphold first-class service standards.
• Support warehouse operations on and off the airport site, including unloading trucks, pulling and packing products, making deliveries, stocking, and maintaining and recovering the platform’s concepts.
• Communicate and partner with the General Manager, vendors, and airport staff to support compliance with delivery and merchandise-movement rules and regulations.
• Use inventory control processes to support efficient distribution and customer service.
• Use company-issued tools and resources properly and in accordance with workplace security practices.
• Maintain productive working relationships with fellow Associates.
• Maintain a safe, clean warehouse in compliance with health and safety, housekeeping, and maintenance standards.
• Accurately conduct receiving, cycle counts, product returns, and transfer transactions using handheld or company equipment.
• Complete required process controls and paperwork accurately.
• Apply stock-security processes consistently and follow First In, First Out procedures.
• Resolve inventory-control issues, escalate as needed, and report discrepancies to Management according to defined processes.
• Comply with local, state, and federal laws and regulations, including food-safety requirements.
• Manage time effectively and perform other duties as assigned.
• Follow grooming and uniform guidelines, including wearing slip-resistant shoes.
• Work various shifts in a team-oriented environment that may include nights, holidays, and weekends.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED