Warehouse Associate

Retail and Dining Positions•Kenner, LA

About The Position

The Warehouse Associate supports warehouse operations on and off the airport site, including receiving, shipping, unloading trucks, pulling and packing orders, delivering stock, and maintaining shop inventory. The role may include replenishing stock across multiple locations, reviewing reports, filling orders, and helping ensure merchandise levels remain adequate. Associates work with store management, vendors, airport staff, sales associates, and managers to comply with applicable rules and regulations and to support inventory handling, merchandising, planograms, and promotions. They may also perform store functions such as customer service, register transactions, and maintenance.

Requirements

  • High school diploma or equivalency.
  • At least one year of warehouse, retail, or customer service experience.
  • Strong customer service and effective communication skills.
  • Ability to work with a consistent sense of urgency, prioritize, and handle several projects at once.
  • Self-starter able to work with minimal instruction.
  • Ability to adapt to changing priorities and unexpected situations.
  • Valid driver's license.
  • Ability to perform computer work, lift up to 40 pounds, stand for extended periods, climb, and bend.

Responsibilities

  • Put internal and external customers first and provide efficient, high-quality customer service through inventory control and distribution processes.
  • Receive and ship merchandise, unload trucks, pull and pack orders, and deliver stock to stores and other locations.
  • Maintain and replenish inventory, pull reports, fill orders, and help keep merchandise levels adequate.
  • Assist sales associates and managers with putting away stock, setting planograms, and implementing promotions.
  • Conduct receiving, cycle counts, product returns, and transfer transactions accurately using handheld or company equipment.
  • Complete required process controls and paperwork accurately.
  • Maintain consistent stock security according to defined processes and company security practices.
  • Resolve inventory control issues and escalate them when needed.
  • Accurately report and follow up on IMT issues, and report discrepancies to management according to defined processes.
  • Price stock and assist with store stocking when required.
  • Maintain store, stockroom, and warehouse appearance and a safe work environment in accordance with health and safety, visual merchandising, housekeeping, and maintenance standards.
  • Use company-issued tools and resources appropriately and maintain good working relationships with fellow associates.
  • Communicate and coordinate with store management, vendors, and airport staff to ensure compliance with rules for deliveries and merchandise movement.
  • Perform other necessary store functions, including customer service, register transactions, and maintenance.
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