Warehouse Associate - Shipping

Shepherd Electric Supply•Richmond, VA

1d•$20 - $22•Onsite

About The Position

Since 1892, Shepherd Electric Supply has been the first call when complex, time-critical electrical challenges need to be solved, and reliability truly matters. We move materials accurately and on time, so contractors stay on schedule, projects stay on track, and customers never have to wonder if we will come through. Our success comes from people who take pride in doing things the right way — safely, accurately, and with care for teammates and customers alike. If you want to do work that matters at a company that notices, this is the place. Every order that leaves the Richmond branch passes through the shipping department. That means every contractor waiting on wire, every job site running against a deadline, and every customer who counts on Shepherd depends on this role being done right. The Warehouse Associate – Shipping Department is not just a packing station. You are the last set of eyes before an order goes out the door. When shipping is accurate — right product, right quantity, right documentation — customers stay on schedule and Shepherd’s reputation holds. When it isn’t, the entire chain breaks. This role is for someone who pays attention when the pace is high, who catches the mistake before it leaves the building, and who understands that their work is the final stamp of quality on everything Shepherd promises to deliver.

Requirements

High school diploma or equivalent required
Forklift or pallet jack certification required or ability to obtain within 30 days of hire
Ability to lift up to 60 lbs. regularly and stand for extended periods
Ability to successfully complete pre-employment screening requirements

Nice To Haves

Prior shipping, warehouse, or fulfillment experience preferred; motivated entry-level candidates will be considered
Familiarity with warehouse management systems and standard computer tools (Excel, email) preferred

Responsibilities

Pull, verify, and stage outbound orders accurately — right product, right quantity, right destination, every time
Confirm shipping documentation is complete and accurate on every outbound shipment before it leaves the dock
Conduct a final physical check on staged orders to catch discrepancies before they become customer problems
Ensure will-call orders are staged, labeled, and ready before the customer arrives
Coordinate with counter sales and dispatch on priority-flagged or time-critical orders
Generate and verify bills of lading, packing slips, and delivery confirmations for all outbound shipments
Document all shipping exceptions — shortages, substitutions, split shipments — clearly and promptly
Maintain accurate records of outbound activity in the warehouse management system
Flag documentation errors or system discrepancies to the Warehouse Manager before they leave the building
Pull orders accurately from bin locations and confirm picks against order documents
Return mis-picks, over-pulls, and damaged product to proper locations immediately
Report recurring pick errors or bin location discrepancies to the Warehouse Manager for root cause review
Treat every inventory discrepancy at the dock as a signal, not an inconvenience
Operate pallet jacks, hand trucks, and shipping equipment safely in compliance with Shepherd standards
Conduct pre-shift equipment checks and report maintenance needs before they become failures
Keep the shipping area organized, labeled, and clear of hazards — aisles open, staging zones clean
Maintain safety compliance at your workstation and alert leadership to unsafe conditions immediately
Surface workflow friction, recurring errors, or staging inefficiencies to the Warehouse Manager
Cross-train on receiving and warehouse floor functions to build team flexibility
Support onboarding of new shipping team members by modeling accuracy standards and Shepherd values