Warehouse Associate Inventory

Patterson Companies, Inc.•Mount Joy, PA

About The Position

The Warehouse Inventory Control Associate follows team guidelines for managing and controlling product inventory in a fulfillment center. The role performs cycle counts, inventory adjustments, replenishments, and resolution of overstock and damage issues. It also processes customer and vendor returns and helps maintain a safe, organized, and compliant warehouse. This is a second-shift position, Monday through Friday, from 12:00 p.m. to 8:30 p.m., with an additional $1 shift differential. The starting hourly rate is $19.25. The position uses computer-generated reports and warehouse systems to verify inventory, investigate discrepancies, update records, and resolve product and vendor issues. It requires accurate PC and keyboarding skills, basic reading, writing, and counting abilities, problem-solving skills, and the ability to meet deadlines and productivity goals. The employee uses assigned warehouse equipment and follows company safety procedures and applicable regulatory requirements, including procedures for hazardous materials, pesticides, and prescription drugs.

Requirements

Proficient and accurate PC and keyboarding skills.
Familiarity with the MS Office Productivity Suite, including Excel and Word, and email.
Ability to read, write, and count.
Comprehensive problem-solving skills.
Ability to meet deadlines and productivity goals.

Responsibilities

Conduct cycle counts of products using computer-generated reports.
Audit product locations to verify items, counts, and expiration dates.
Identify and correct inventory errors; establish new storage locations and adjust existing ones.
Investigate inventory discrepancies and make appropriate adjustments in the computer system.
Investigate unavailable invoice items and edit customer invoices to remove items when appropriate.
Alert the Supervisor to product non-conformances, including new packaging, incorrect counts, damage, or shortages.
Keep fulfillment center aisles clear and maintain the integrity of storage locations.
Ensure facility regulatory compliance, including requirements related to DEA, OSHA, FDA, EPA, BoP, and local and state agencies.
Assess replenished pick locations for proper restock settings in the computer system.
Verify that transferred products match pick-location labels and cycle count locations to confirm on-hand quantities.
Update overstock location placards or labels when quantities change.
Coordinate with vendors, the PLSI Liaison, and procurement to resolve vendor discrepancies.
Work with the vendor returns team to obtain return purchase orders and update the warehouse management system with status notes on purchase order issues.
Monitor discrepancy status and timelines to support prompt resolution.
Determine disposition of damaged product for donation to a company-approved charity.
Process returned merchandise from customers or vendors from start to finish.
Work with Sales Representatives to ensure customer returns are processed properly.
Work with Sales Managers and the Vendor Returns Department to obtain vendor reimbursements when needed.
Use assigned warehouse equipment and machinery to perform assigned work.
Meet or exceed assigned performance metrics and KPIs; help maintain an organized, clean, and safe warehouse.
Handle hazardous materials, pesticides, and prescription drugs according to company procedures and applicable laws and regulations.
Perform work in accordance with company safety guidelines and procedures, and comply with company policies and standards.
Conduct business in accordance with Patterson Companies’ business code of ethics and conduct and align with its Purpose, Vision, and Values.
Perform other duties as assigned.