Warehouse Assistant

Digicel•Vincent, CA

10d•Onsite

About The Position

This role provides primary support to the Service Delivery Manager by coordinating daily warehouse activities including inventory logging, storage, and distribution. It also supports logistics processes to ensure the smooth flow of procured items through brokerage to delivery at the warehouse.

Requirements

High School Diploma
Minimum of 2 years' experience in administrative or inventory-related roles
Familiarity with telecoms environment is an asset
Valid Driver’s License
Problem-solving skills
Excellent verbal and written communication
Strong teamwork and relationship-building skills

Responsibilities

Utilize inventory tracking systems to record deliveries, shipments, and stock levels
Assist departments by providing inventory reports and logistics updates
Liaise with shippers, customs, and delivery crews to ensure timely delivery
Ensure compliance with warehouse processes and documentation; conduct stock counts
Support spares, faulty units, and RMA processes with suppliers (e.g., Huawei, ZTE, Ciena)
Maintain accurate and up-to-date inventory records
Produce weekly activity reports including issues, resolutions, escalations, and stock levels
Conduct regular warehouse inspections
Ensure warehouse is clean, organized, and properly labeled
Recommend improvements for safety and security
Assist O&M, ICT, and Transport engineers with network maintenance tasks
Escalate unresolved issues promptly to line manager
Maintain inventory records and produce monthly reports
Maintain all company tools and equipment in good working condition
Ensure timely servicing of tools such as vehicles, drones, fuel systems, testing equipment, etc.
Complete assigned tasks within deadlines
Follow HSE (Health, Safety and Environment) guidelines
Contribute to CAPEX and OPEX planning
Perform other related duties as assigned