Warehouse and Logistics Manager

The Good Crisp Company•Boulder, CO

3d•$95,000 - $115,000•Hybrid

About The Position

The Logistics and Warehouse Manager is a hands-on, execution-oriented role responsible for managing and scaling The Good Crisp Company’s logistics network. You’ll oversee the day-to-day execution across our warehouses and transportation network, managing relationships with 3PLs, carriers, freight forwarders, and other partners while ensuring we deliver against the service, cost, and execution standards we expect. In this fast-paced role, you’ll stay close to what’s happening across the network, solve issues quickly, and prevent small problems from becoming bigger ones. In addition to being an execution-oriented role, you’ll also be expected to be a strategic thought partner by building operational excellence. This includes owning logistics and warehouse spending, including budgeting and forecasting, standardizing SOPs across nodes, and leading continuous improvement initiatives to strengthen consistency and efficiency. This role will also help build the next version of our logistics network. You’ll lead RFPs and partner selection, negotiate rates and contracts, identify cost-saving opportunities, and evaluate how we move and store product as the business grows. With significant autonomy, you’ll identify opportunities, prioritize what matters most, and drive improvements through execution—helping build a network that is efficient today and scalable for tomorrow. If you’re proactive, highly organized, and comfortable managing complexity in a fast-moving environment, this could be the right role for you!

Requirements

6+ years of experience in logistics, transportation, warehousing, distribution, or supply chain operations, with experience owning a multi-node logistics network; CPG experience strongly preferred
Direct experience managing a network of multiple 3PLs and freight partners simultaneously
International & import logistics experience managing FCL, freight forwarders, customs clearances & drayage operations
Proven transportation and warehouse RFP experience, including developing requirements, running competitive bids, modeling options, evaluating proposals, negotiating rates and terms, and implementing awarded business.
Experience operating in a high-growth environment where processes, systems, and logistics networks are evolving quickly.
Experience managing logistics requirements for major retail customers and distributors, with a strong understanding of retailer routing guides, OTIF requirements, chargebacks, claims, and compliance. Experience with UNFI, KeHE, Walmart, Target, or similar customers strongly preferred.
Strong knowledge of small parcel, LTL, FTL, Intermodal, ocean and air freight transportation
Experience working with ERP Systems; NetSuite strongly preferred
Ability to operate effectively at both the strategic and tactical levels — comfortable developing a network strategy one day and resolving a shipment exception the next.

Responsibilities

Own daily execution across the network, serving as the primary point of contact for all 3PL and transportation partners.
Troubleshoot real-time shipping and fulfillment issues, acting as the escalation point for misships, shorts, damages, delays, and service failures; drive root-cause analysis and corrective actions to prevent recurrence.
Manage inbound/outbound delivery appointment scheduling with 3PLs and retail partners.
Own data integrity across NetSuite and partner systems, ensuring accuracy and proactively identifying operational exceptions.
Own 3PL partner relationships and performance across the North American network, including SLAs, KPIs, and scorecards for service, accuracy, productivity, and cost.
Lead business reviews with strategic 3PL partners, driving corrective action plans when performance falls short.
Lead 3PL transitions and new-facility implementations end to end from RFP and selection through go-live and stabilization.
Drive network design and optimization recommendations, balancing cost, service, capacity, and scalability.
Own retailer routing guide compliance, tracking performance and reducing chargebacks through root-cause and corrective action.
Manage 3PL contracts, rate structures, and SLAs to ensure competitive commercial terms and strong performance.
Own performance and economics of inbound/outbound transportation, including international freight (ocean, forwarding, customs, drayage) and domestic transportation programs across LTL, FTL, intermodal, and parcel.
Lead competitive RFPs for transportation and warehousing — from strategy and cost modeling through negotiation and implementation.
Continuously evaluate transportation modes, routing, and consolidation opportunities to improve service and reduce cost.